Mary Graham
Fort Worth
Summary
Dynamic accounting professional with proven expertise at Pier 1 Imports and City of Fort Worth, excelling in invoice processing and client communication. Recognized for enhancing workflow efficiency and maintaining high data integrity. Adept at problem-solving and fostering teamwork, I consistently deliver accurate financial reports while ensuring compliance with regulations. Committed to continuous improvement and operational excellence.
Overview
20
20
years of professional experience
Work History
Account Technician
City Of Fort Worth
05.2022 - 09.2025
- Processed account transactions accurately and efficiently, ensuring compliance with city regulations.
- Assisted in maintaining financial records, contributing to data integrity and accuracy.
- Responded to customer inquiries promptly, enhancing service satisfaction and engagement.
- Collaborated with team members to streamline account management processes and improve workflow efficiency.
- Conducted regular audits of accounts to identify discrepancies and implement corrective measures.
- Trained new staff on account procedures, fostering a knowledgeable and efficient team environment.
- Utilized accounting software to track expenditures and manage budgets effectively.
- Optimized financial record-keeping by organizing digital filing systems for easy access and retrieval of information.
- Developed comprehensive expense tracking methods which allowed department heads to monitor spending more effectively.
- Efficiently processed high volume transactions using automated accounting tools while minimizing input errors.
- Enhanced department efficiency with ongoing training in accounting software, policies, and procedures for team members.
- Ensured compliance with federal and state tax regulations by accurately completing required filings on time each year.
- Managed accounts payable functions including invoice entry, check processing, and distributing payments.
- Collaborated closely with other departments to resolve billing issues, resulting in fewer customer disputes.
- Improved client satisfaction through timely and accurate invoicing, strengthening relationships with key stakeholders.
- Providing exceptional customer service when responding to vendor inquiries or resolving any payment-related concerns they may have had.
- Checked documentation for accuracy and validity on updated systems.
- Verified client information by analyzing existing evidence on file.
- Generated, posted and attached information to claim files.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Modified, updated and processed existing policies.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Coordinated with contracting department to resolve payer issues.
- Determined appropriateness of payers to protect organization and minimize risk.
- Processed vendor invoices, ensuring timely and accurate payments while adhering to company policies.
- Managed vendor relationships, resolving inquiries and discrepancies to enhance communication and service delivery.
- Implemented process improvements that streamlined invoice processing workflows and reduced turnaround times.
- Trained junior staff on accounts payable procedures, fostering team development and operational efficiency.
- Collaborated with cross-functional teams to address payment issues, enhancing interdepartmental cooperation and problem-solving.
- Monitored compliance with financial regulations, ensuring adherence to internal controls and audit requirements.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Evaluated financial records to detect errors and discrepancies.
Pier 1 Imports
Accounting Coordinator
05.2005 - 03.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Processed vendor invoices accurately and efficiently to maintain timely payments.
- Reconciled account statements to ensure consistency and resolve discrepancies.
- Collaborated with procurement team to streamline invoice approval workflows.
- Implemented process improvements that reduced invoice processing time by enhancing communication between departments.
- Managed payment schedules, ensuring compliance with company policies and vendor agreements.
- Assisted in month-end closing activities, providing accurate financial reports for management review.
- Utilized ERP systems to track outstanding payments and manage supplier relationships effectively.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Evaluated financial records to detect errors and discrepancies.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
- Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
- Maintained accurate financial records, contributing to successful audits by organizing and filing all accounts payable documents.
- Ensured compliance with financial policies and regulations, regularly updated accounts payable procedures manual.
- Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
- Reduced environmental impact by transitioning to paperless accounts payable process.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Education
High School Diploma -
OD Wyatt
Fort Worth, TXSkills
- Client communication
- Purchase order management
- Invoice processing
- Accounting software proficiency
- Payment processing
- Expense tracking
- Year-end closing
- Month-end closing
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Organizing and prioritizing work
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Teamwork skills
- Decision-making
- Relationship building
- Microsoft office
- Computer proficiency
- Documentation skills
- Team building
- Data entry
- Reporting skills
- Task prioritization
- Self motivation
- Prior authorization processing
- Conflict resolution
- Documentation
- Goal setting
- Professionalism
- Policy review
- Quality control
- Documentation processing
Timeline
Account Technician
City Of Fort Worth
05.2022 - 09.2025
Pier 1 Imports
Accounting Coordinator
05.2005 - 03.2017
High School Diploma -
OD Wyatt