Mary Grantz
Washington,PA
Summary
Dedicated mentor with strong leadership skills in family reunification and support. Experienced in goal planning and effective communication, driving positive outcomes for families and children.
Overview
14
14
years of professional experience
Work History
Mentor
Blueprints
Washington PA
06.2024 - Current
- I supervise parents with their children
- Help reunify families
- Help parents with their goals
- Transporting kids and parents when needed
- Handling money for private visits
Key Holder
Dollar General
Washington PA
03.2014 - 08.2016
- Supervised store operations and ensured compliance with company policies.
- Trained and mentored new staff on sales techniques and customer service excellence.
- Managed inventory control, reducing stock discrepancies through accurate record-keeping.
- Led team in maintaining store presentation standards, enhancing customer shopping experience.
- Executed cash management procedures, ensuring accuracy in transactions and deposits.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Cashier
Walmart
Washington PA
08.2012 - 02.2014
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Collaborated with team members to optimize store operations during peak hours.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07.2023
Skills
- Teamwork and collaboration
- Effective leadership
- Team collaboration
- Organization
- Positive reinforcement
- Goal planning
Timeline
Mentor
Blueprints
06.2024 - Current
Key Holder
Dollar General
03.2014 - 08.2016
Cashier
Walmart
08.2012 - 02.2014
High School Diploma -
Penn Foster Career School