Dynamic leader with a proven track record at Culp Weaving, adept in team management and problem-solving. Excelled in staff development, enhancing team performance, and maintaining high customer satisfaction. Skilled in multitasking and effective communication, consistently achieving organizational goals with professionalism and attention to detail.
Work History
Section Leader
Culp Weaving
Mentored junior staff members, contributing to their professional growth while enhancing team performance overall.
Delegated tasks appropriately to ensure optimal utilization of team member skills and capabilities.
Adapted quickly to changing circumstances or unforeseen obstacles encountered during project execution, demonstrating resilience under pressure while continuing forward momentum towards achieving desired outcomes.
Collaborated with management to develop strategic plans that aligned with company objectives.
Addressed conflicts within the team professionally, seeking resolutions that supported both individual needs and overall organizational success.
Office Manager
Caswell County Family Services
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Manager
Yoders Country Market
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Associate In Early Childhood Education - Education
Piedmont Community College
Roxboro, NC
06.2009
Skills
Customer relations
Team management
Motivational leadership
Staff development
Employee engagement
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Team leadership
Effective communication
Decision-making
Relationship building
Instrument proficiency
Task prioritization
Analytical thinking
Goal setting
Professionalism
Extensive performance background
Timeline
Section Leader
Culp Weaving
Office Manager
Caswell County Family Services
Manager
Yoders Country Market
Associate In Early Childhood Education - Education