Mary Haddock
Farmington Hills,MI
Summary
Accomplished Loan processor and origination experienced dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase revenue and cement loyalty. Service is everything!
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential Mortgage Processor/Mortgage Loan Originator
Supreme Lending - The Mortgage Link
03.2022 - Current
- Collected information from banks, institutions and employers to assess applicant eligibility.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Examined customer loan applications for loan approvals and denials.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
Residential Mortgage Loan Processor
Mortgage1
08.2016 - 03.2022
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
Residential Mortgage Loan Processor
Towne Mortgage
04.2016 - 08.2016
- Set up and completed loan submission packages.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Completed denial and cancellation procedures on applicable files.
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
Education
General Studies
Henry Ford College
Dearborn, MISkills
- Loan Application Preparation
- Creditworthiness Determination
- Product Education
- Desktop Underwriter
- Originating Home Loans
- Customer Relations
- Bottom Line Loan Master Servicing
- Credit Applications
- Financial Advisement
- Financial Data Collection
- Credit File Updating
- Referral Network Development
- Client Interviews
Accomplishments
Developed a referral business by establishing referral partner's. Real Estate Agents, Divorce Attorneys and Financial planner's.
Certification
I am licensed in Michigan , Illinois and Florida
Timeline
Residential Mortgage Processor/Mortgage Loan Originator
Supreme Lending - The Mortgage Link
03.2022 - Current
Residential Mortgage Loan Processor
Mortgage1
08.2016 - 03.2022
Residential Mortgage Loan Processor
Towne Mortgage
04.2016 - 08.2016
General Studies
Henry Ford College
I am licensed in Michigan , Illinois and Florida
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