High-energy retail manager, buyer and administrative assistant offering over 25 years of retail sales experience. Excellent communication and people skills with extensive strategic planning and time management capabilities. Adapts well to new situations and challenges with the ability to handle multiple roles.
Overview
28
28
years of professional experience
Work History
Medical Spa Coordinator and Event Planner
Monarch Plastic Surgery and Skin Rejuvenation
Leawood , KS
09.2023 - Current
Greet and welcome clients in a friendly and professional manner.
Provide detail information to clients about spa and medical treatments.
Assist clients in selecting appropriate products for their skincare needs.
Coordinate with aestheticians to ensure smooth flow of appointments.
Handle cash transactions and process payments.
Manage daily opening and closing reports.
Assist with inventory management, ordering and restocking of retail products.
Knowledge of technology sales and ability to promote and sell medical treatments and products.
Manage reports and spreadsheets to ensure continual growth and sales with clients.
Collaborate with marketing team to create promotional materials for upcoming events.
Secure event sponsorships and auction items for charitable initiatives.
Coordinate vendors, timelines and budgets for events.
Online Web Shopper
Scheels Sporting Goods
Overland Park, KS
04.2021 - 08.2024
Chooses top-quality items to fulfill daily customer needs.
Satisfies customers with quick, accurate service under tight deadlines.
Provides every customer with comprehensive assistance upon entering store through merchandise selection.
Efficient and focused while shopping customer orders.
Experienced in OMS system while fulfilling orders and resolving issues.
Accounts Payable Associate/Office Support Specialist
Scheels Sporting Goods
Overland Park, Kansas
05.2016 - 04.2021
Pays vendors and verifies accounts and payment totals.
Handles invoices and purchase orders by properly logging into OMS system and MAS Electronic Payment System.
Works with vendors to reconcile aging statements and responds to email inquiries.
Resolves various invoice issues driving on time entry and payment.
Reviews invoices and expense reports to monitor expenditures.
Retail Manager/Buyer
Bruce Smith Drugs
Prairie Village, KS
05.1996 - 01.2017
Experienced retail manager, buyer and merchandiser for over 20 years
Major strengths are planning and organizational skills
Excellent interpersonal communication skills; exemplifies strong customer service and excels in assuring customers needs are met
Outgoing Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments
Self-directed, works independently, but able to build team relationships
Monitors and analyzes sales records and trends
Monitors competitors' sales activities by following advertisements and social media
Outgoing Sales Associate
Making sure customer service was the top priority
Trains new and existing employees
Buys merchandise for resale based on current trends and demands
Outstanding skills in communication, delivers excellent customer service by greeting and assisting each customer
Writes order supply requests to replenish merchandise
Appropriately resolves customer issues, complaints and questions.
Education
Business
University of Missouri
Columbia, MO
Skills
Reliable and trustworthy
Communication skills
Inventory Management
Customer Service
Retail Merchandise Buying
Trends Monitoring
Multitasking and Time Management
Office Management Software
Strong Organizational Skills
Timeline
Medical Spa Coordinator and Event Planner
Monarch Plastic Surgery and Skin Rejuvenation
09.2023 - Current
Online Web Shopper
Scheels Sporting Goods
04.2021 - 08.2024
Accounts Payable Associate/Office Support Specialist
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