Mary Hancock
Boston,MA
Summary
Dynamic professional with expertise in logistics coordination and safety compliance. Proven ability to enhance operational readiness and implement preventative measures, ensuring efficient workflows and superior customer service.
Overview
36
36
years of professional experience
Work History
Cashier
Star Market
Boston, MA
12.2024 - 05.2026
- Processed customer transactions efficiently using cash registers and point-of-sale systems.
- Maintained accurate cash drawers through diligent tracking of sales and returns.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Collaborated with team members to organize merchandise displays, promoting product visibility.
Maintenance Supervisor
Greyhound Bus Lines
Boston, MA
12.2008 - 12.2011
- Supervised daily maintenance operations to ensure fleet reliability and safety compliance.
- Trained and mentored junior technicians on best practices for equipment repair and maintenance procedures.
- Implemented preventative maintenance schedules, reducing unscheduled repairs and downtime significantly.
- Coordinated with vendors to procure necessary parts and materials, optimizing inventory management processes.
- Developed training programs for staff on safety protocols, enhancing workplace safety culture within the team.
Able Bodied Seaman
AMSEA Group
Quincy, MA
01.2003 - 01.2006
- Operated and maintained deck machinery and equipment to ensure optimal performance.
- Assisted in navigation and ship operations, contributing to safe and efficient voyages.
- Conducted routine inspections of safety equipment, ensuring compliance with maritime regulations.
- Collaborated with crew members to execute cargo loading and unloading procedures effectively.
Transportation Officer
U.S. Army Active Duty
Republic Of Panama And Army Posts In U.S
01.1990 - 05.1992
- Managed transportation operations of Boat Company composed of 7 Landing Craft Mechanized (LCM-8), ensuring compliance with military regulations and safety standards.
- Coordinated logistics for troop movements and cargo movements. Cargos consisted of 5 Ton Trucks loaded with supplies for other units in the Central American Theater of Operations. Optimized routes and minimizing delays.
- Oversaw maintenance schedules for transportation assets, enhancing operational readiness. Additionally, took 3 LCM-8 vessels into local Panamanian ship yard for required 15 year maintenance over hauls.
- Developed training programs for personnel on transportation protocols and equipment usage.
- Oversaw successful integration of new technology systems into existing transportation processes, enhancing overall efficiency.
Education
Bachelor of Science - Marine Transportation With License Option
Texas A&M University At Galveston
Galveston, TX12-1983
Skills
- Competent conducting vehicle and vessel inspection procedures after working 15 years in the transportation career field
- Experience writing thoughtful balanced performance reviews for CDL drivers as well as Warrant Officers and Coxswains aboard military vessels
- Strong team leadership abilities developed as a supervisor in the private sector and a manager in the military
- Understanding of US DOT highway regulations for fleets of 18 wheelers gained in the US Army and US Coast Guard regulations for ocean going vessels gained from serving aboard US merchant vessels on contract to the Department of the Navy
Timeline
Cashier
Star Market
12.2024 - 05.2026
Maintenance Supervisor
Greyhound Bus Lines
12.2008 - 12.2011
Able Bodied Seaman
AMSEA Group
01.2003 - 01.2006
Transportation Officer
U.S. Army Active Duty
01.1990 - 05.1992
Bachelor of Science - Marine Transportation With License Option
Texas A&M University At Galveston