Mary Harris
Walnutport,PA
Summary
Performance-driven Vice President with [Number] years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
27
27
years of professional experience
Work History
Vice President Primary Care
St. Lukes University Health Network
05.2012 - Current
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Identified opportunities to improve business process flows and productivity.
- Oversaw mergers and acquisitions activities that expanded company footprint into new markets or regions while ensuring seamless integration processes postacquisition.
- Cultivated company-wide culture of innovation and collaboration.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
Manager of Operations
Lehigh Valley Hospital And Health Network
02.2007 - 05.2012
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed cross-functional teams for successful project completion and timely delivery.
- Assisted in recruiting, hiring and training of team members.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Registered Nurse, Critical Care Unit
Lehigh Valley Hospital And Health Network
05.1997 - 05.2007
- Collaborated with interdisciplinary teams to optimize patient outcomes and streamline delivery of comprehensive healthcare services.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Educated family members and caregivers on patient care instructions.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Consistently maintained up-to-date knowledge of industry advancements through continuing education opportunities relevant to critical care nursing practice areas.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Utilized advanced assessment skills to accurately identify and prioritize needs of critically ill patients, ensuring prompt and precise interventions were made.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Science - Nursing
DeSales University
Center Valley, PA01.2016
Diploma - Nursing Administration
St. Lukes School Nursing
Bethlehem, PA12.1997
Skills
- Program Management
- Complex Problem-Solving
- Adaptable and Flexible
- Analytical and Critical Thinker
- Performance Improvement
- Policy and procedure development
- Financial Management
- Executive Leadership
- Coaching and Mentoring
- Decision-Making
Timeline
Vice President Primary Care
St. Lukes University Health Network
05.2012 - Current
Manager of Operations
Lehigh Valley Hospital And Health Network
02.2007 - 05.2012
Registered Nurse, Critical Care Unit
Lehigh Valley Hospital And Health Network
05.1997 - 05.2007
Bachelor of Science - Nursing
DeSales University
Diploma - Nursing Administration
St. Lukes School Nursing