Mary Harris
Wabash,IN
Summary
Dedicated QMA/CNA with a proven track record. Excelling in patient care and vital signs monitoring. Recognized for enhancing resident comfort through compassionate communication and effective time management. Committed to fostering independence and dignity while collaborating with healthcare teams to deliver exceptional care.
Overview
16
16
years of professional experience
Work History
QMA
Vermillion Co. Convalescent Center
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- American Red Cross Certified in Adult and Pediatric First Aid/CPR/AED completed 8/29/2024
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
QMA/ CNA
Clinton Gardens
06.2023 - 01.2024
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced patient stress levels through effective communication and active listening skills.
CNA
Heritage Pointe Of Warren
07.2021 - 06.2023
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments and medication administration, enhancing overall care quality.
- Monitored vital signs and reported changes in residents' conditions to healthcare team for timely interventions.
- Collaborated with interdisciplinary teams to develop individualized care plans tailored to resident needs.
- Assisted patients with daily living activities, promoting independence and dignity.
Store Manager
Lighthouse Mission
11.2009 - 07.2021
- Directed daily operations to ensure optimal store performance and customer satisfaction.
- Developed staff training programs to enhance team productivity and service quality.
- Implemented inventory management systems to streamline stock control and reduce waste.
- Analyzed sales data to identify trends, adjusting strategies for improved revenue generation.
- Fostered a positive work environment by mentoring staff and promoting collaboration among teams.
- Coordinated promotional events, increasing community engagement and store visibility.
- Collaborated with community organizations to expand outreach initiatives and support mission goals.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Education
GED -
Learn More Center
Wabash, INNo Degree - QMA
Ivy Tech Community College of Indiana
Terre Haute, IN02-2024
No Degree - CNA
Leffler Academy
Gas City, IN06-2021
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Dependable and responsible
- Multitasking
- Flexible and adaptable
- Calm under pressure
- Organization and time management
- Critical thinking
- Active listening
Timeline
QMA
Vermillion Co. Convalescent Center
11.2024 - Current
QMA/ CNA
Clinton Gardens
06.2023 - 01.2024
CNA
Heritage Pointe Of Warren
07.2021 - 06.2023
Store Manager
Lighthouse Mission
11.2009 - 07.2021
GED -
Learn More Center
No Degree - QMA
Ivy Tech Community College of Indiana
No Degree - CNA
Leffler Academy