Mary Harrison
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Plant Operator
Houston ISD
Houston, TX
12.2008 - Current
- Operated and monitored boilers, pumps, and other equipment to ensure efficient plant operations.
- Inspected production lines for malfunctions and performed necessary repairs.
- Performed preventive maintenance activities on plant machinery and equipment.
- Monitored gauges, indicators, and meters to ensure optimal performance of plant systems.
Mail Carrier
United States Postal Office
Houston, TX
09.2014 - 09.2015
- Sorted mail to be delivered according to route and customer address.
- Delivered packages and letters to residential customers.
- Collected signatures from recipients of registered mail items.
- Operated a vehicle in accordance with safety regulations.
Patient Care Technician
Hermann Memorial Hospital
Houston, TX
06.1985 - 12.2007
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided direct patient care and assistance to healthcare team members.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Collected specimens such as urine samples for testing purposes according to established protocols.
Education
Associate of Science -
Lone Star College System
Spring, TX01-1995
Associate of Science -
Houston Community College
Houston, TX06-1994
High School Diploma -
M.B.Smiley
Houston, TX06-1983
Skills
- Troubleshooting And Repair
- Production Equipment Maintenance
- Component Troubleshooting
- Routine Equipment Maintenance
- Quality Control
- Processing Mail
- Verbal And Writing Communication
- Customer Satisfaction
- Mail Sorting
- Data Logging
Certification
CPR certified
References
References available upon request.
Timeline
Mail Carrier
United States Postal Office
09.2014 - 09.2015
Plant Operator
Houston ISD
12.2008 - Current
Patient Care Technician
Hermann Memorial Hospital
06.1985 - 12.2007
Associate of Science -
Lone Star College System
Associate of Science -
Houston Community College
High School Diploma -
M.B.Smiley