Mary Haught
Wheeling,WV
Summary
I have approximately 26 years experience in the Medical Field I actually started in
1996 for Dr Ahmad Rahbar I prepared all paying charts for appt acquired all X-ray
Films reports etc fir patient visit .
Dr Rahbar was a cardio thoracic surgeon
Dr Maevsky joined the group and I became the
Vascular lab scheduler. I pre registered all patient for testing . Tests included carotid artery /Arterial leg testing /Aorta duplex
Venous duplex / subclavian artery duplex
Also scheduled dialysis patients for fistula
flow studies . I also scheduled surgery
CABG /pacemaker insertion /lung surgery
Dialysis catheter insertion / angiograms
Etc . I can offer all vascular testing and
Surgical scheduling also will give 100 %
To Dr
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.
Detail-oriented [Type] professional reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework.
Successful health information professional accomplished in maintaining complex and comprehensive records systems. Enhanced operations by identifying and recommending upgrades. Fully versed in medical terminology and code classifications.
Astute [Job Title] brings strong background in health records and information management. Focused on security and performance in face of changing industry demands and regulations. Analytical in approaching database and recordkeeping problems to identify optimal improvements.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Registration Specialist
WVU HVI cardiology
Wheeling, WV
05.2009 - Current
- Schedule patient appts . Answer multiple phone lines . Check patients in and out for appts .call and remind patients of future
- appts . Use of Epic system . Make sure
- Correct messages get to nurses .
- Scan patient test results / authorizations
- Call for medical records and also
- Radiology disc for doctors review .
- Resolved any discrepancies between insurance companies, physicians, hospitals, and and or other healthcare providers regarding payments or services rendered.
- Maintained HIPAA compliance and integrity of hospital policies and procedures.
- Responded to incoming department phone calls and directed callers to appropriate team members based on need.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
- Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
- Welcomed patients to facility and assisted with registration sign-in process.
- Followed established procedures while registering new patients into the system.
- Prepared documents for release of medical records upon request from authorized personnel.
- Attended meetings and training sessions as requested by supervisors.
- Cross-trained other staff members on registration processes when needed.
- Evaluated current practices within the department and recommended updates accordingly.
- Maintained confidentiality of all protected health information as required by HIPAA regulations.
- Processed payments from patients or third party payers accurately and in a timely manner.
- Verified insurance coverage for incoming patients and ensured that all documents were accurate and up-to-date.
- Assisted in the management of patient information, including data entry and maintenance of medical records.
Clerk
Dr Victor Maevsky
Wheeling, WV
05.2009 - 12.2021
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Answered phones in a courteous manner while providing excellent customer service.
- Scanned documents into digital formats ensuring accuracy of content.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Answered telephones, directed calls and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Copied, sorted and filed records of office activities and business transactions.
- Completed work schedules, managed calendars and arranged appointments.
Vascular Lab Scheduler/Surgical Scheduler Coordinator
Dr Maevsky
Wheeling, WV
05.2009 - 12.2021
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Analyzed resource requirements for each project and identified potential conflicts or delays.
- Coordinated with other departments regarding resources needed for specific projects.
- Monitored task dependencies across various projects to identify any risks or issues that may arise during execution.
- Determined the most efficient timeline for completing a given assignment while ensuring optimal resource utilization.
- Worked closely with project managers to prioritize tasks according to importance and urgency levels.
- Ensured compliance with established policies and procedures related to scheduling activities.
- Communicated schedule changes effectively throughout the organization when necessary.
- Provided guidance and advice on best practices related to scheduling initiatives.
- Scheduled and confirmed appointments.
- Entered information into system to update status reports.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Submitted new system orders and completed related paperwork.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Assisted organizational efforts by filing, entering data and answering phones.
- Received and distributed mail, letters and packages.
- Answered phones and routed voicemails to respective employees.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Identified areas where processes can be improved upon, resulting in greater efficiency within the team.
Education
High School Diploma -
Wheeling Central Catholic
16 Th Eoff Street Wheeling Wv 06.1969
Skills
- Appointment Scheduling
- Documentation and Reporting
- Pre-Registration Documentation
- Multitasking and Prioritization
Timeline
Registration Specialist
WVU HVI cardiology
05.2009 - Current
Clerk
Dr Victor Maevsky
05.2009 - 12.2021
Vascular Lab Scheduler/Surgical Scheduler Coordinator
Dr Maevsky
05.2009 - 12.2021
High School Diploma -
Wheeling Central Catholic
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