Mary Hazelrigg-Draper

Demonstrates proficiency in the performance of data entry for election programming, machine testing and verification. Responsible for ensuring the security and accuracy of election results.

• Working knowledge of election laws, policies and procedures.
• Ballot Design and programming for local, state, and federal elections.
• Voting machine testing before and after elections to verify accuracy and accountability.
• Annual diagnostic testing, maintenance and reports on 120 voting machines.
• Perform administrative support activities for the department during peak election times and as needed.
• Answer phones, issue and receive absentee ballots, assist with voter registration, verify petitions, file forms, send faxes and make copies.
• Ability to work under pressure, work overtime during election cycles while completing tasks in a timely manner.
• Collaborate with vendors such as printers and the voting machine company representatives.
• Research and collect ballot data to determine all offices up for election.
• Secure machines with tamper evident seals and record for verification.
• Election day response and result downloads.
• Travel and respond to polling sites to resolve issues.
• Conduct quarterly in-person inspector training for 100- 250 inspectors as per New York State Election Law.
• Organize distribution of all poll site equipment through Excel spreadsheets calculating voter to poll booth ratio, ADA compliant and other election accessible supplies.
• Creates and conducts thorough assessment reviews to determine each polling site for ADA compliance.
• Conduct 3% audit and manual hand count of ballots after each election

• Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items according to category.
• Stocked designated items on shelves, end caps and displays.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Interacted with guests in friendly and knowledgeable way.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Developed creative solutions for unique visual challenges within limited display spaces while adhering to corporate guidelines.
• Removed past seasonal and damaged items from displays and credited accordingly.
• Greeted customers and directed to requested products.
• Recorded daily activities for inventory control.
• Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
• Developed relationships with key store personnel to support proper product placement and visibility.

• Helped customers navigate and order flowers for delivery or order from four different product catalogs under the 1-800 umbrella.
• Contributed to team success by consistently meeting or exceeding performance metrics for quality, productivity, and efficiency.
• Troubleshot and resolved online ordering issues and concerns to promote seamless ordering process for customers.
• Monitored customer feedback and performance indicators to identify areas for improvement.
• Demonstrated adaptability by remaining proficient in using multiple customer service software tools and adapting to new systems as necessary.
• Ensured data privacy compliance when handling sensitive information about customers'' accounts or personal details during interactions via email or chat platforms.
• Managed multiple communication channels simultaneously to maximize productivity while maintaining a high level of accuracy in responses.
• Developed and maintained knowledge of evolving products and services to accurately answer questions and make recommendations based on customer needs.

• Improved inventory accuracy by conducting regular audits and reconciling discrepancies.
• Consistently met store stocking goals, ensuring optimal product availability for customers.
• Partnered with store team on loss prevention and safety awareness within store and stockroom.
• Maintained a clean and organized stockroom, increasing overall workplace safety.
• Provided critical support during new store set up projects and placement of inventory.
• Participated in annual physical inventories, contributing valuable data towards accurate financial reporting purposes.
• Assisted the front end cashiers by performing cash, card, and check transactions to complete customer purchases.
• Prioritized helping customers over completing other routine tasks in store.
• Assisted in the bakery during seasonal rush for decorated cakes and cupcakes.
• Cross trained in the cash office and participated on the Safety Team.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Assisted with x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
• Contributed to office organization by maintaining accurate patient records and updating files regularly.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
• Scheduled and confirmed patient appointments.
• Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.

• Oversaw daily operations within a special needs adult home, ensuring that all tasks were completed accurately and on time.
• Maintained a household budget by planning meals, purchasing groceries, household and personal care items for individuals.
• Attended State of Maine Certified Residential Medication Aide(CRMA), First Aid and CPR training.
• Dispensed and maintained inventory of all medications to individuals.
• Learned the Helen Keller method of sign language for an individual both hearing and sight impaired.
• Developed strong relationships with local community organizations to enhance the quality of life for residents.
• Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
• Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.
• Increased resident participation in activities by creating diverse programming tailored to individual interests and abilities.
• Promoted a safe living environment by conducting regular inspections and addressing potential hazards proactively.
• Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
• Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
• Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
• Attended monthly staff meetings and training workshops.