Dominique Henry
Sumner,WA
Summary
Professional Summary.
Reliable and adaptable professional with over 11 years of experience spanning automotive repair, construction, shipping and receiving, general maintenance, and airport transportation. Proven leader with expertise as a Lead Driver, coordinating team schedules, managing routes, and ensuring safe, timely, and efficient operations.
Skilled in diagnosing and repairing domestic and imported vehicles, operating and maintaining equipment, and supervising crews in fast-paced environments. Strong recordkeeping, training, and organizational abilities, with a focus on safety, accuracy, and operational excellence. Recognized for professionalism, attention to detail, and exceptional customer service. Adept at problem-solving, communication, and time management, with a consistent history of improving team productivity and workflow efficiency.
Overview
18
18
years of professional experience
Work History
Lead Driver
SP Plus Metropolis Corp
Tukwila, Washington
07.2024 - Current
- I am a Lead Shuttle Driver in airport transportation, providing safe and reliable transport for pilots, airport crew members, and their vehicles. I lead and coordinate a team of five employees to ensure the safety of all passengers.
My responsibilities include ensuring shuttle buses are properly fueled and ready for service, overseeing the punctuality of the morning crew, and maintaining secure, timely transportation for all airport employees. I support daily operations by resolving communication issues, enforcing safety and security protocols, and ensuring compliance with scheduling and timekeeping systems. Additionally, I regularly report operational updates and incidents to upper management.
Laser Operator
(IMS) Integrated Metal Solutions/
Nebo, KY
08.2023 - 04.2024
Set up laser cutting machines per job specifications and production requirements.
- Monitored machine operations to detect malfunctions and out-of-tolerance conditions.
- Adjusted machine settings to optimize performance, accuracy, and efficiency.
- Ground rough or sharp edges on cut metal using grinding equipment.
- Filed, deburred, and smoothed fabricated metal surfaces to meet quality standards.
- Maintained a safe, clean work area in compliance with safety procedures.
Ground Service Agent/Flight Crew
Horizon Air
Federal Way, WA
02.2023 - 07.2023
- Loaded and unloaded passenger baggage onto aircraft in accordance with weight and balance requirements.
- Organized and stowed luggage in designated cargo compartments to ensure safe transport.
- Performed pre-flight ramp safety checks to confirm the tarmac and aircraft area were free of foreign object debris (FOD).
- Operated ground service equipment, including forklifts, belt loaders, and container loaders.
- Interpreted baggage tags and city codes to ensure proper routing and aircraft compliance.
- Maintained strict adherence to safety protocols during all ground operations.
Home Builder
Cmac llc Construction
Renton, WA
08.2014 - 07.2023
- Performed manual labor on construction sites, including digging trenches, hauling and loading materials, and operating machinery.
- Supervised a team of laborers/crews in completing tasks according to project specifications and deadlines.
- Conducted regular inspections of equipment for proper maintenance and operation.
- Ensured all safety protocols were followed by employees at all times.
- Assisted with setting up scaffolding, ladders, hoists, cranes, for job-site operations.
- Organized work areas in order to maximize efficiency while minimizing potential hazards.
- Worked closely with supervisors and managers to ensure that quality standards were met consistently throughout each project phase.
Road Side Servicer
Flash Road Side
Kent, WA
08.2012 - 04.2013
- Duties include assisting customers with road side assistance and service including but not limited to tire change, battery charge, lockouts, and gas delivery.
- Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
- Repaired broken down vehicles on the side of the road when needed.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Supervisor
Freight Systems
Kent, WA
07.2008 - 02.2013
- Start off a loader left as a supervisor.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Processed outbound shipments, including packing and labeling products for delivery.
- Ensured that all incoming and outgoing shipments were properly documented and tracked.
- Reason for leaving lay off do to slow times.
Construction Trades
Tradesman's International
Fife, WA
01.2010 - 08.2012
- Work with many different contractors on construction jobs with fast pace work sites.
- Operated power tools and equipment to complete assigned tasks.
- Performed basic maintenance on machines and tools.
- Moved materials, supplies and equipment around the worksite as needed.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Mover/Cleaner
Service Master
Kent, WA
03.2008 - 05.2010
- Ensured that all deliveries were complete, accurate and on time.
- Checked inventories for accuracy against invoices or other documents.
- Duties include picking merchandise from freight belt and assembly line and packing for shipment.
Education
Safety: Construction Trades -
Osha
Fife, WA04.2010
High School Diploma -
Todd Beamer High School
Federal Way, WA06.2007
Skills
- Blueprint reading
- Customer service
- Operations monitoring
- System installation
- Equipment maintenance
- Quality control
- Component replacement
- OSHA compliance
- System troubleshooting
- Machinery calibration
- Equipment repair
- Troubleshooting and diagnosis
- Multitasking and organization
- Hand and power tools
- Power tool operation
- Mechanical troubleshooting
- Machine operation
- Decision making
- Safety compliance
- Route planning
- Team leadership
- Shuttle operation
- Vehicle maintenance
- Time management
- Customer service
- Incident reporting
- Equipment operation
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Training and mentoring
- Process improvement
- Regulatory compliance
- Navigation system mastery
- Delivery planning
- Driver training
- Accident prevention strategies
- Strong communication skills
- Vehicle maintenance knowledge
- Hazardous materials handling
- Professionalism and punctuality
- Fuel efficiency practices
- Emergency response preparedness
- Adaptable Decision-making
- Efficient multitasking
- Route planning expertise
- Defensive driving
- Load securing proficiency
- Logbook management
- Critical thinking aptitude
- Team leadership qualities
- Safe driving techniques
- Physical fitness maintenance
- Interpersonal relationship building
- Budget management experience
- Fuel efficiency optimization
- Time management proficiency
- Defensive driving techniques
- Transportation industry trends
- Strong leadership
- GPS navigation systems
- Load distribution
- Adaptive decision making
- Accident reporting
- Supply transport
- Customer rapport
- Cargo loading
- Problem-solving
- Written communication
- Inventory management
- Team building
- Transportation regulations
- Vehicle inspections
- Professionalism
- Goal setting
- Commercial driving
- Commercial driving experience
- Basic mechanics
References
References available upon request.
Timeline
Lead Driver
SP Plus Metropolis Corp
07.2024 - Current
Laser Operator
(IMS) Integrated Metal Solutions/
08.2023 - 04.2024
Ground Service Agent/Flight Crew
Horizon Air
02.2023 - 07.2023
Home Builder
Cmac llc Construction
08.2014 - 07.2023
Road Side Servicer
Flash Road Side
08.2012 - 04.2013
Construction Trades
Tradesman's International
01.2010 - 08.2012
Supervisor
Freight Systems
07.2008 - 02.2013
Mover/Cleaner
Service Master
03.2008 - 05.2010
Safety: Construction Trades -
Osha
High School Diploma -
Todd Beamer High School