Mary Hernandez
McAllen
Summary
Dynamic General Manager with proven success at Little Caesars Pizza, excelling in budget management and team leadership. Expert in sales analysis and inventory control, driving operational efficiency. Recognized for enhancing customer service and fostering a collaborative work environment, resulting in improved staff performance and increased sales.
Overview
5
5
years of professional experience
Work History
General Manager
Little Caesars Pizza
McAllen
12.2022 - Current
- My job requires for me to work with Microsoft word and Excel, Also to check how the store is running, for example checking numbers, how many sales we are doing per hour and what we have to work on.
- Second I have to make sure each worker has their food handlers and if they have any questions or need any help with some type of documents all I have to do is email and send out any important papers they need signed.
- Lastly I am in charge of making schedules, raises, keeping everything nice and fixed cause we also have a budget to respect, and also do inventory, order more product, and order Pepsi product.
Crew
Staff Force
McAllen
10.2020 - 12.2022
- Monitored temperature and humidity levels in warehouse.
- Performed cycle counts to maintain accurate inventory records.
- Inspected incoming shipments for damage or discrepancies.
- Maintained stock levels in accordance with company policies.
- Processed returns of defective merchandise as required.
- Ensured safety protocols were followed at all times while operating machinery.
- Assembled orders according to customer requests.
- Inspected damaged goods prior to disposal or return to vendor.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Collaborated closely with other departments on special projects as needed.
- Used pallet jacks to move items to and from warehouse locations.
- Assisted in packaging and labeling of products for shipment.
Skills
- Cash handling
- Food service management
- Customer service
- Serving
- Kitchen experience
- POS
- Leadership
- Management
- Food industry
- Food handling
- Supervising experience
- Restaurant experience
- Food safety
- Restaurant management
- Food service
- Team management
- Interviewing
- Kitchen management
- Shift management
- Microsoft Excel
- Inventory management
- Budget management
- Employee scheduling
- Food safety compliance
- Sales analysis
- Team leadership
- Safety protocols
- Problem solving
- Time management
- Performance evaluation
- Effective communication
- Profit generation
- Process improvement
- Collaboration skills
- Account management
- Sales expertise
- Sales team development
- Recruitment
- Facility management
- Staff management
- Customer relations
- Marketing
- Problem resolution
- Inventory control
- Performance analysis
- Strategic planning
- Budget forecasts
- Verbal and written communication
- Client account management
- Relationship building
- Communication skills
- Staff supervision
- Quality management
- Budgeting and cost control
- Schedule management
- Leader
- Staff training
Languages
Spanish
Professional
Timeline
General Manager
Little Caesars Pizza
12.2022 - Current
Crew
Staff Force
10.2020 - 12.2022
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