Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mary Hernandez

Mary Hernandez

Albuquerque,NM

Summary

Compassionate caregiver with extensive experience at Live Well Home Health, skilled in nutrition monitoring and emotional support. Proven ability to enhance patient mobility and safety through effective fall prevention strategies. Committed to fostering independence and dignity in patients while maintaining meticulous healthcare documentation. Strong communicator dedicated to improving patient well-being.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

19
19
years of professional experience

Work History

Caregiver Attendant

Live Well Home Health
09.2023 - Current
  • Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
  • Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
  • Ensured patient safety through diligent monitoring and adherence to care plans.
  • Assisted patients with daily living activities, promoting independence and dignity.

Caregiver Attendant

Ambercare Home Health
02.2022 - 09.2023
  • Maintained detailed records of patient progress, facilitating informed decision-making by healthcare providers.
  • Administered medications accurately, contributing to overall health and well-being of patients.
  • Developed strong rapport with patients by actively listening to their concerns and empathizing with their experiences.
  • Assisted patients in managing chronic conditions, helping them develop and maintain a healthy lifestyle.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Assisted with end-of-life care.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Receptionist

A-1 Quality Redi-Mix
09.2014 - 07.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.

Caregiver Attendant

El Paraiso
09.2013 - 2014
  • Increased patient mobility through physical therapy exercises and proper use of assistive devices.
  • Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Provided emotional support to patients and families during challenging times, fostering positive relationships.
  • Promoted continuity of care by updating family members on changes in the patient''s condition or treatment plan.
  • Supported patients in adhering to dietary requirements, preparing nutritious meals tailored to their specific needs.
  • Enhanced family satisfaction by maintaining open lines of communication and addressing concerns promptly.
  • Educated families on caregiving techniques, empowering them to participate in their loved one''s care effectively.

Cashier/Accountant

Sam’s Club
09.2006 - 10.2009
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Trained new employees on accounting principles and company procedures.

Education

High School Diploma - Home Health

Burges High School
El Paso, TX

Skills

  • Nutrition monitoring
  • Emotional support
  • Mobility support
  • Recreational activities planning
  • Transfer skills
  • Housekeeping tasks
  • End-of-life care
  • Meal preparation
  • Toileting assistance
  • Healthcare documentation
  • Fall prevention
  • Personal hygiene support
  • Dependable and responsible
  • Elderly care
  • Compassionate communication
  • PPE usage
  • Supportive companionship
  • Problem-solving
  • Patient care
  • Flexible schedule
  • Verbal and written communication skills
  • Heavy lifting
  • Time management
  • Strong ethics
  • Medication and appointment reminders
  • Flexible schedule and availability

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Caregiver Attendant

Live Well Home Health
09.2023 - Current

Caregiver Attendant

Ambercare Home Health
02.2022 - 09.2023

Receptionist

A-1 Quality Redi-Mix
09.2014 - 07.2017

Caregiver Attendant

El Paraiso
09.2013 - 2014

Cashier/Accountant

Sam’s Club
09.2006 - 10.2009

High School Diploma - Home Health

Burges High School

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