Dynamic professional with a proven track record at Northcoast Financial Services, excelling in time management and customer service. Adept at navigating court filing procedures and maintaining confidentiality, I consistently delivered high-quality legal documents while enhancing team productivity. Recognized for attention to detail and adaptability in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
RCA
United States Postal Service, USPS
Lambertville, MI
03.2025 - Current
Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Scanned labels on letters or parcels to confirm receipt.
Ensured proper handling of fragile packages requiring special care.
Notified supervisor immediately if any irregularities were found during the route delivery process.
Sorted mail, arranging in delivery sequence for distribution.
Reported any safety or security incidents encountered during the course of duty.
Adhered to all USPS policies and procedures related to delivering mail.
Verified accuracy of addresses before delivering mail or parcels.
Inspected postal vehicles for defects prior to operation.
Loaded and unloaded trucks efficiently using appropriate equipment.
Legal Assistant
Northcoast Financial Services
Toledo, OH
03.2015 - 03.2025
Ensured that all paperwork was properly filed according to established procedures.
Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
Filed clients' legal documents in relevant courts for processing.
Answered phones promptly while providing courteous customer service.
Organized legal documents in company filing systems and databases.
Drafted motions, briefs and other legal documents.
Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
Filed pleadings and paperwork with court clerk to meet strict deadlines.
Processed incoming mail on a daily basis.
Provided administrative support to boost firm's document production and legal correspondence.
Maintained client confidentiality in all matters.
Proofread drafts of legal documents for accuracy in grammar and punctuation.
Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
Scanned physical documents into electronic format for storage in a secure database system.
Exceeded customer satisfaction by finding creative solutions to problems.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.