Summary
Overview
Work History
Education
Skills
Timeline
Intern
Mary Hoffman

Mary Hoffman

Self employed
Etlan,SD

Summary

With a proven track record at Avera Queen Of Peace, I excel in customer service and insurance verification, ensuring patient information accuracy and confidentiality. My experience spans from healthcare to banking, highlighted by effective scheduling and a knack for fostering safe, engaging environments. My skills in organization and communication have consistently enhanced operational efficiency and customer satisfaction.

Overview

20
20
years of professional experience

Work History

Patient Representative

Avera Queen Of Peace
04.2019 - 04.2021

Duties included collecting patients information, authorizing insurance and paper work for procedures the patient was having. Making sure all details were accurate and attention to detail for insurance and billing. Answering phones and forwarding to different areas of the hospital. Collecting information for patients in the Emergency Room as well. Working in close details with nurses and doctors for all patients and paperwork needed for services provided.

Daycare Provider

Self Employed Services
08.2004 - 05.2016

Provided a safe and fun environment for children. Organized activities for them each day. Cooked meals and provided snacks each day for the kids.

Receptionist

First Dakota National Bank
04.2003 - 05.2004

I greeted customers and referred them to banking areas they were in need of. I answered phones and forwarded them on to appropriate offices. I helped with paperwork in many of the areas of banking where help was needed. I also helped with end of the day balancing and for the deposits ready for the reserve.

Bakery Worker

Walmart
01.2001 - 05.2003

Worked at a donut fryer and finishing bakery products for customers. Took inventory and ordered supplies as needed for the donut side of the bakery. Did some cake decorating and stocking shelves and baking of general baked goods. Also did the work schedule for employees.

Education

NA - Computer And Information Systems

Southeast Technical Institute
Sioux Falls, SD

GED - General Education

State of South Dakota
Mitchell, SD
04.2000

8th Grade Diploma Completed Thru 11th Grade - General Education

Kimball Elementary And High School
Kimball, SD
05.1985

Skills

  • Customer service
  • Privacy and confidentiality
  • Scheduling appointments
  • Insurance verification

Timeline

Patient Representative

Avera Queen Of Peace
04.2019 - 04.2021

Daycare Provider

Self Employed Services
08.2004 - 05.2016

Receptionist

First Dakota National Bank
04.2003 - 05.2004

Bakery Worker

Walmart
01.2001 - 05.2003

NA - Computer And Information Systems

Southeast Technical Institute

GED - General Education

State of South Dakota

8th Grade Diploma Completed Thru 11th Grade - General Education

Kimball Elementary And High School
Mary HoffmanSelf employed