With a proven track record at Avera Queen Of Peace, I excel in customer service and insurance verification, ensuring patient information accuracy and confidentiality. My experience spans from healthcare to banking, highlighted by effective scheduling and a knack for fostering safe, engaging environments. My skills in organization and communication have consistently enhanced operational efficiency and customer satisfaction.
Duties included collecting patients information, authorizing insurance and paper work for procedures the patient was having. Making sure all details were accurate and attention to detail for insurance and billing. Answering phones and forwarding to different areas of the hospital. Collecting information for patients in the Emergency Room as well. Working in close details with nurses and doctors for all patients and paperwork needed for services provided.
Provided a safe and fun environment for children. Organized activities for them each day. Cooked meals and provided snacks each day for the kids.
I greeted customers and referred them to banking areas they were in need of. I answered phones and forwarded them on to appropriate offices. I helped with paperwork in many of the areas of banking where help was needed. I also helped with end of the day balancing and for the deposits ready for the reserve.
Worked at a donut fryer and finishing bakery products for customers. Took inventory and ordered supplies as needed for the donut side of the bakery. Did some cake decorating and stocking shelves and baking of general baked goods. Also did the work schedule for employees.