Summary
Overview
Work History
Education
Skills
Timeline
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Mary Hoyle

Middleton,ID

Summary

Seasoned office professional with over 25 years of utilizing curiosity as a spring board for opportunity. Willingness and desire to grow beyond the expected. Resourceful and organized with a high personal drive for performance.

Overview

24
24
years of professional experience

Work History

Sales Team Manager

Container & Packaging Supply
08.2016 - 09.2023
  • Lead the Sales Operations Team in support of 30+ inside sales representatives
  • Identify & improve sales processes as they relate to warehouse, accounting and supply chain practices improving efficiency for the customer experience and business flow
  • Participate as member of the core team to identify and implement a new ERP 2020-2023, including functioning as Subject Matter Expert for customer service and sales processes
  • Engage with sales team members and other sales managers to identify needed areas of improvement and offer guidance and personal growth
  • Embrace company culture and find ways to motivate team members


Inside Sales Representative

Container & Packaging Supply
02.2011 - 08.2016
  • Maintain and grow existing customers while building my own account base through individual, creative packaging solutions
  • Research newest and best industry offerings and stay current with manufacturer and suppliers of the market
  • Establish a vendor search system the was adopted by the sales division for efficient production searching
  • Problem-solve technical issues after the sale and coordinate collaborative meetings for best outcomes to retain business
  • Forecast supply chain needs and partner with factories for creative delivery or logistical solutions


Financial Services Officer

Idaho Central Credit Union
02.2006 - 02.2011
  • Handle all member requests regarding new accounts, IRA, consumer and business lending including mortgage loans
  • Originated products as well as cross-sold products based on members' needs
  • Customer account resolution and retention
  • Mortgage certified in 2008; Top 3 performer for 2008 & 2009 and among top 10 performers in 2010
  • Delegated as a Super User during company-wide software conversion in October 2009 to aid in training and employee support
  • Maintain strong understanding of company rules and industry regulation

Administrative Assistant

Idaho Department Of Education
04.1999 - 02.2006
  • Assisted a number of project coordinators including School Accreditation and the ISIMS Project (Idaho School Information Management System)
  • Responsible for balancing multi-million dollar budgets reporting bi-weekly with cash-flow and expense reports
  • Serve on department-wide Action Teams such as Website Organization, Policy Handbook Revision and Accountability & School Improvement whose focus is to help achieve strategic objectives


Education

High School Diploma -

Meridian High School
Meridian, ID

Skills

  • Data-Driven Decision-Making
  • Time management
  • Networking abilities
  • Technical proficiency
  • Adaptability
  • Creative thinking
  • Cross-functional collaboration
  • Analytical thinking

Timeline

Sales Team Manager

Container & Packaging Supply
08.2016 - 09.2023

Inside Sales Representative

Container & Packaging Supply
02.2011 - 08.2016

Financial Services Officer

Idaho Central Credit Union
02.2006 - 02.2011

Administrative Assistant

Idaho Department Of Education
04.1999 - 02.2006

High School Diploma -

Meridian High School

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Mary Hoyle