MARY HUFFMAN
Carthage,MS
Summary
Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Care Coordinator
Icon Health
01.2024 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
LPN (Licensed Practical Nurse)
Prime Care Nursing Agency
07.2023 - 01.2024
- Medication administration, pain management/ comfort documenting and reporting any changes of patient to doctors
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
LPN (Licensed Practical Nurse)
Mississippi Home Care LHC GROUP
04.2021 - 06.2023
- Home Health Care consists of the nurses going to the patient home assessing the patient calling in medication,scheduling appointments providing wound care educating patient on medications diagnosis and wound treatment
- Determining if patient needs to be seen by PCP or emergency treatment.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
Customer Service Specialist
Allied Solutions
04.2020 - 12.2022
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
LPN
Oxford HealthCare
11.2015 - 04.2021
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Customer Service Representative
Foundever
09.2019 - 10.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
LPN
First Choice Home Health Care
10.2015 - 06.2017
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Cared for wounds, provided treatments, and assisted with procedures.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
lpn
madison county nursing home
05.2014 - 02.2015
- Charge nurse med pass diabetic management treatments g tubes bolus feedings
lpn
Imani community outreach
12.2012 - 04.2014
- Helping clients with ADLS medication and diabetic management
Education
Associate of Applied Science - Nursing
East Central Community College
Decatur, MS05.2020
lpn in nursing -
Holmes Community College
Goodman, MS01.2012
Skills
- LPN
- Nursing
- Medication Administration
- Tube Feeding
- EMR Systems
- Experience Administering Injections
- Triage
- Vital Signs
- Caregiving
- Critical Care Experience
- Venipuncture
- BLS CERTIFIED (8 years)
- Patient monitoring
- Hospice Care
- Patient Care
- Home health
- Home Care
- Medical Office Experience
- EMR systems
- Vital signs
- Critical care experience
- Customer service
- Windows
- Hospitality
- Documentation review
- Acute care
- Post-acute care experience
- Administrative experience
- Supervising experience
- Care plans
- Telehealth
Certification
- LPN
- BLS Certification
- CPR Certification
- LVN
- ACLS Certification
Timeline
Care Coordinator
Icon Health
01.2024 - Current
LPN (Licensed Practical Nurse)
Prime Care Nursing Agency
07.2023 - 01.2024
LPN (Licensed Practical Nurse)
Mississippi Home Care LHC GROUP
04.2021 - 06.2023
Customer Service Specialist
Allied Solutions
04.2020 - 12.2022
Customer Service Representative
Foundever
09.2019 - 10.2020
LPN
Oxford HealthCare
11.2015 - 04.2021
LPN
First Choice Home Health Care
10.2015 - 06.2017
lpn
madison county nursing home
05.2014 - 02.2015
lpn
Imani community outreach
12.2012 - 04.2014
Associate of Applied Science - Nursing
East Central Community College
lpn in nursing -
Holmes Community College