Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Schelsteder

BOWIE,TX

Summary

. Effectively manage personnel and business operations to handle demanding Bakery /Deli needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues. Familiar with all aspects running a successful deli department and able to improve operations with hard work, discipline and expertise in department management. Offering six years of experience in retail services. Results-oriented deli professional experienced in operating equipment, maintaining employee safety and following health code guidelines. Senior professional able to manage area operations with an efficient and quality-focused approach. Deli Manager skilled in making food items such as wraps, salads and side dishes for high-volume deli operation. Strong trainer experienced teaching new employees correct processes and procedures. Efficient Bakery Manager with an immense understanding of production techniques and operations procedures. Able to stand for many hours and work a very flexible schedule. Profound knowledge of catering services and bakery products. Outstanding organizational and communication abilities. Energetic and creative Bakery Clerk with [Number][Number] years of baking and decorating cakes, cookies and pastries. Energetic and creative Bakery Manager with two years of baking and decorating cakes, cookies and pastries. Professional Cake Decorator with excellent time management and organizational skills. Skilled in customer service and client relations. Focused on attention to detail and schedule. Open-minded Cake Decorator specializing in creating high-quality and delicious edible masterpieces. Quick learner and active listener. Production-driven professional focused on achieving perfection in each creation. Proficient in various baking and decorating techniques. Excellent sense of current trends and designs in high-end cakes as Cake Decorator. Tasteful color use and artistically inventive. Creative designer and decorator skillful enough to personalize orders.

Overview

13
13
years of professional experience

Work History

Bakery Manager/Deli Manager

Brookshires
Bowie, TX
07.2014 - Current
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Maintained cleanliness and hygiene in bakery premises.
  • Iced and airbrushed cakes and other pastries for customized orders.
  • Maintained and controlled inventory of baked goods.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Managed inventory, labor, expenses and other operational processes.
  • Operated bakery under budget for one and a half consecutive years.
  • Recruited, hired and trained staff of efficient, hardworking associates.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Cleaned and maintained kitchen equipment and oven.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Developed special promotions to increase revenues.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Meat Clerk

Old World Meat Market
Whitesboro, Texas
10.2011 - 06.2014
  • Conducted proper operations of butchery equipment, including tenderizers, injectors and smoking ovens.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Completed inventory counts, reordered stock and removed expired items from supply.
  • Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Restocked products based on available inventories and customer demands.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.

Education

Some College (No Degree) - Education

Grayson College
Denison, TX

Skills

  • Baking equipment maintenance
  • Knowledge of doughs
  • Well-versed in menu planning
  • Employee scheduling
  • Food management experience
  • Adaptive and creative
  • Self motivated
  • Cake decorating
  • Employee training
  • Management

Timeline

Bakery Manager/Deli Manager

Brookshires
07.2014 - Current

Meat Clerk

Old World Meat Market
10.2011 - 06.2014

Some College (No Degree) - Education

Grayson College
Mary Schelsteder