MARY HUNT
Pittsburg,KS
Summary
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply three years of experience to new professional challenges with growth-oriented organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Workforce Program Director
KANSASWORKS Southeast
07.2022 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update staff on program details, upcoming objectives and program milestones.
- Communicated regularly with stakeholders, updating on progress to build support for program.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with regulatory requirements.
- Monitored program performance to identify areas for improvement.
- Provided ongoing direction and leadership for program operations while creating and implementing procedural guidance.
- Supervised program staff, managing and evaluating performance, providing high-quality services to program participants.
Adult & Dislocated Worker Program Director
KANSASWORKS Southeast
03.2021 - 07.2022
- Wrote and designed Adult & Dislocated Worker Manual utilizing WIOA Innovation and Opportunity Act Title 1 Law.
- Tracked funding for 147 Registered Apprentices obligating and expending the allotted $94,160.42 participant funds for the grant.
- Recruited, hired, trained and terminated departmental personnel.
- Conducted employee reviews and skills assessments to offer praise as well as uncover performance gaps.
- Created and administered training calendar.
- Helped supervisor establish and monitor individual and program objectives.
Assistant Operations Director
KANSASWORKS Southeast
07.2020 - 03.2021
- Report staffing trends to maximize employee productivity and fiscal responsibility under the Workforce Innovation and Opportunity Grant (WIOA)
- Trained new employees on proper protocols and customer service standards.
- Tracked company equipment, tools and technology to manage inventory.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Lead Career Advisor
KANSASWORKS Southeast
04.2017 - 07.2020
- Equipped students with job search skills to increase success chances.
- Led workshops for job seekers to provide information on job searching, application completion, and resume building.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Developed and deepened connections with mentees, influencing career and life choices of each potential program participant.
- Connected with business and recruiters to build relationships and increase opportunities for students.
Office Manager
Pro X Realty
01.2017 - 04.2017
- Managed office operations while scheduling appointments for managers and agents.
- Reported to senior management on organizational performance and progress toward goals.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Property Manager
Bluffstone LLC
02.2016 - 01.2017
- Kept properties in compliance with local, state and federal regulations.
- Generated professional networks by engaging in professional, industry and government organizations.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
Benefit Specialist
Benefit Communication Insourcing
07.2013 - 02.2016
- Observed strict procedures to maintain data and plan participant confidentiality.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Created employee education programs to improve understanding of benefits packages and increase utilization.
- Developed comprehensive benefits packages to improve employee satisfaction and retention.
Education
Bachelor’s of Science -
Pittsburg State University
Certificate of Workforce Development Professionals Supervision and Management - undefined
Skills
- Program and Organizational Leadership
- Procedure Writing
- Data Verification
- Performance Quality Assurance
- Workforce Innovation and Opportunity Act Title 1 Compliance
- Staff Hiring and Evaluations
- Policy and Procedure Improvement
- Personnel Supervision
- Cross-Functional Team Management
- Stakeholder Relations
Certification
- Certificate of Workforce Development Professionals
- Supervision and Management
Timeline
Workforce Program Director
KANSASWORKS Southeast
07.2022 - Current
Adult & Dislocated Worker Program Director
KANSASWORKS Southeast
03.2021 - 07.2022
Assistant Operations Director
KANSASWORKS Southeast
07.2020 - 03.2021
Lead Career Advisor
KANSASWORKS Southeast
04.2017 - 07.2020
Office Manager
Pro X Realty
01.2017 - 04.2017
Property Manager
Bluffstone LLC
02.2016 - 01.2017
Benefit Specialist
Benefit Communication Insourcing
07.2013 - 02.2016
Bachelor’s of Science -
Pittsburg State University
Certificate of Workforce Development Professionals Supervision and Management - undefined
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