Mary Hurst
Spokane Valley,WA
Summary
Skilled in property management principles and practices, I significantly enhanced tenant satisfaction and retention at Goodale & Barbieri Co. by streamlining communication and ensuring regulatory compliance. My expertise in property management software and commitment to responsive service have consistently improved operational efficiency and occupancy rates.
Overview
34
34
years of professional experience
Work History
Property Management
Goodale & Barbieri Co
11.2002 - 02.2024
- Contributed to the overall success of the property management team by consistently meeting performance goals related to maintenance tasks, response times, cost control measures, and tenant satisfaction scores.
- Ensured regulatory compliance by staying up-to-date on local laws governing property management practices.
- Streamlined communication between residents, property management, and maintenance teams to expedite issue resolution.
- Supported property management team in achieving high occupancy rates by maintaining a clean, well-maintained facility that attracted prospective tenants.
- Maintained records in property management system for room inspections.
- Developed customized property management solutions, resulting in increased tenant satisfaction and retention rates.
- Effectively resolved tenant concerns related to property management or maintenance issues by providing prompt attention, clear communication, and follow-up actions as needed.
Property Management
Kiemle and Hagood Co
04.1990 - 11.2002
- Maintained accurate records of resident interactions using property management software systems thus allowing easy access for future reference or action planning.
- Contributed to the overall success of the property management team by consistently meeting performance goals related to maintenance tasks, response times, cost control measures, and tenant satisfaction scores.
- Coordinated with property management to resolve tenant issues, maintaining strong relationships and open communication.
- Ensured regulatory compliance by staying up-to-date on local laws governing property management practices.
Education
High School Diploma -
Laurel High School
Laurel, MTSkills
- Property management principles
- Property management practices
- Property management know-how
- Multi-family property management
- Property management software understanding
- Property management familiarity
Timeline
Property Management
Goodale & Barbieri Co
11.2002 - 02.2024
Property Management
Kiemle and Hagood Co
04.1990 - 11.2002
High School Diploma -
Laurel High School
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