Mary Inclema
Rochester
Summary
Results-driven professional with extensive cash handling expertise at TJX Marshalls and a proven track record in accounts payable management. Demonstrated professionalism and ethics while implementing process improvements that enhanced efficiency. Skilled in financial record keeping and data entry, consistently ensuring accuracy and compliance in high-volume environments.
Diligent [Desired Position] with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
51
51
years of professional experience
Work History
Cash Office
TJX Marshalls
04.2024 - Current
- Processed cash transactions accurately and efficiently.
- Assisted in maintaining cash drawer integrity and security.
- Supported daily reconciliation of cash and credit transactions.
- Provided customer service by addressing inquiries and resolving issues.
- Learned operational procedures for handling cash deposits and withdrawals.
- Followed safety protocols for handling cash and related equipment.
- Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
Accounts Payable Manager
CA Rochester
07.1974 - 06.2021
- Managed vendor relationships to ensure timely payments and resolve discrepancies.
- Oversaw invoice processing, ensuring accuracy and compliance with company policies.
- Implemented process improvements resulting in increased efficiency in accounts payable workflows.
- Led a team of accounts payable specialists, providing mentorship and training on best practices.
- Developed and maintained financial reporting systems for tracking accounts payable metrics.
- Streamlined approval processes, reducing turnaround time for invoice approvals significantly.
- Collaborated cross-functionally with finance and procurement teams to enhance operational efficiency.
- Conducted regular audits of accounts payable transactions to ensure accuracy and compliance with regulations.
- Managed accurate and timely processing of over [Number] invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Collaborated closely with procurement on purchase orders to streamline approval processes while ensuring adherence to established budget guidelines.
Education
High School Diploma -
Nazareth Academy High School
1001 Lake Ave, Rochester NY 1461306-1972
Skills
- Professionalism and ethics
- Cash handling expertise
- Data entry efficiency
- Sales and Cross-selling
- Currency identification
- Financial record keeping
- Cash counting accuracy
Timeline
Cash Office
TJX Marshalls
04.2024 - Current
Accounts Payable Manager
CA Rochester
07.1974 - 06.2021
High School Diploma -
Nazareth Academy High School