Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Jach

Tomahawk,WI

Summary

Dedicated healthcare professional with extensive experience at Tomahawk Pharmacy and Aspirus Wausau Hospital, excelling in patient care and pharmaceutical knowledge. Demonstrated ability to maintain patient confidentiality and streamline operations, enhancing patient satisfaction. Skilled in data entry and compassionate patient support, significantly improving team efficiency and patient trust.

Overview

20
20
years of professional experience

Work History

Pharmacy Clerk

Tomahawk Pharmacy
12.2021 - Current
  • Verified prescription information prior to entry in pharmacy computer system.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Streamlined pharmacy operations by maintaining a clean and organized work environment.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
  • Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
  • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
  • Stocked shelves with medications and other pharmacy items for consistent availability.

CNA

Aspirus Wausau Hospital
03.2021 - 11.2021


  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prepped patients for surgery
  • Waking patients after surgery
  • Removing IV's
  • Aided the patients to walk after surgery
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Hospice Aide

Ministry Hospice
05.2018 - 11.2021
  • Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
  • Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
  • Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.
  • Improved patient satisfaction by assisting with personal hygiene tasks, ensuring cleanliness and dignity.
  • Promoted a holistic approach to end-of-life care by incorporating various relaxation techniques such as music therapy or aromatherapy into daily routines.
  • Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.
  • Positioned patients to provide comfort and promote better body alignment.
  • Collaborated with interdisciplinary team members to develop personalized care plans tailored to each patient''s unique requirements.
  • Assisted in the management of end-of-life symptoms through the implementation of non-pharmacological interventions such as massage, guided imagery, or relaxation exercises.
  • Ensured continuity of care by accurately documenting patient progress, observations, interventions, and outcomes in medical records.
  • Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
  • Maintained a safe and comfortable environment for patients through regular monitoring of vital signs and reporting changes to medical staff.
  • Upheld ethical principles surrounding confidentiality and patient autonomy throughout all interactions with patients, families, colleagues, or other stakeholders involved in hospice care.
  • Assisted patients in achieving optimal mobility by supporting them during transfers, ambulation, and positioning activities.
  • Continuously pursued professional development opportunities to maintain current knowledge of trends and best practices within the field of palliative care nursing.
  • Ensured accurate documentation of patient care activities, improving quality of care through detailed records.
  • Streamlined coordination of patient care activities, working closely with hospice team members to meet complex needs.
  • Enhanced team efficiency by participating in interdisciplinary team meetings, offering insights from direct patient care experiences.
  • Streamlined medication administration processes under nurse supervision, ensuring timely and accurate medication delivery.
  • Improved patient mobility and comfort with gentle physical assistance and careful positioning techniques.
  • Optimized care delivery by effectively managing supplies and equipment, ensuring availability for patient needs.
  • Enhanced patient comfort by meticulously following personalized care plans, including hygiene assistance and mobility support.
  • Contributed to culture of empathy and care, receiving commendation from families for dedication and kindness.
  • Improved team communication with detailed handoff reports, ensuring continuity of care across shifts.
  • Provided emotional and spiritual support to patients and their families, contributing to peaceful end-of-life experience.
  • Enhanced patient care quality by participating in continuous education sessions on hospice care best practices.

CNA

St. Mary's Hospital
10.2004 - 05.2018
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted in the ICU and SCU.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Took care of attempted suicidal patients and patients with drug overdose
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Removed IV's and catheters.

Education

Certificate of Technical Studies - Advanced CNA

Nicolet College
Rhinelander, WI

Skills

  • Answering customer questions
  • Stocking shelves
  • Patient confidentiality
  • Verifying orders
  • Data entry proficiency
  • Inventory counting
  • Records Updating
  • Medication labels
  • OTC Recommendations
  • Order Fulfillment
  • Receiving incoming supplies
  • Pharmaceutical knowledge

Timeline

Pharmacy Clerk

Tomahawk Pharmacy
12.2021 - Current

CNA

Aspirus Wausau Hospital
03.2021 - 11.2021

Hospice Aide

Ministry Hospice
05.2018 - 11.2021

CNA

St. Mary's Hospital
10.2004 - 05.2018

Certificate of Technical Studies - Advanced CNA

Nicolet College

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Mary Jach