Mary Jackson

• Assisted in daily operations to ensure smooth workflow and customer satisfaction.
• Maintained cleanliness and organization of workspace, contributing to safety and efficiency.
• Improved customer service by promptly addressing inquiries and resolving issues.
• Collaborated with team members for seamless execution of tasks and projects.
• Provided high-quality service to customers, ensuring a positive experience.
• Developed skills in multitasking by handling various responsibilities simultaneously.
• Ensured compliance with company policies and procedures, maintaining a professional environment.
• Operated equipment safely and efficiently, contributing to overall productivity.
• Assisted in training new hires, fostering a supportive learning environment.
• Demonstrated adaptability by effectively handling unexpected challenges and changes.
• Worked well with teammates and accepted coaching from management team.
• Assisted other team members to achieve goals.
• Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
• Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
• Supported training of new crew members, leading to more efficient onboarding process.

I manage

a multi million dollar buisness

• Managed budget implementations, employee reviews, training, schedules and payroll
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reported issues to higher management with great detail.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Supervised creation of exciting merchandise displays to catch attention of store customers.