Mary Jalloh
Houston,TX
Summary
Dedicated Room Cleaner with proven expertise in deep cleaning and sanitation practices. Demonstrated ability to manage time effectively while maintaining high standards of cleanliness. Strong communication and teamwork skills contribute to enhanced guest satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
EVS Operation Room Cleaner
Memorial Hermann
Houston, Texas
10.2024 - Current
- Ensured cleanliness in patient rooms by adhering to hospital sanitation protocols.
- Disposed of medical waste in compliance with safety regulations and guidelines.
- Implemented efficient cleaning methods to optimize time management in patient rooms.
- Conducted thorough inspections to prevent personal belongings from being left behind.
- Maintained inventory of cleaning supplies, placing orders as necessary.
- Followed all safety procedures while handling chemicals and operating machinery.
- Performed deep cleaning tasks periodically or as required.
- Emptied wastebaskets and disposed of trash in designated areas.
Caregiver
ATyourside
Houston, Texas
05.2023 - 10.2024
- Assisted clients with daily living activities, including bathing and dressing.
- Administered medications according to prescribed schedules and instructions.
- Maintained a clean and safe living environment to promote client well-being.
- Documented client progress and communicated updates to healthcare teams.
- Coordinated transportation for clients to appointments and social events.
- Supported meal preparation and nutritional planning to meet dietary needs.
- Provided companionship and emotional support to enhance client quality of life.
- Collaborated with family members to address client preferences and requirements.
Call Center Representative
MD Anderson
Houston, Texas
05.2020 - 05.2023
- Managed high volume of incoming calls, resolving issues promptly and effectively.
- Assisted patients with inquiries and appointment scheduling to enhance service delivery.
- Educated callers on available healthcare services, ensuring comprehensive understanding.
- Updated patient information in electronic health records with precision and accuracy.
- Provided empathetic support to patients coping with health-related stressors.
- Answered and screened calls daily, utilizing call management system for efficiency.
- Addressed product inquiries and billing questions, ensuring customer satisfaction.
Cashier
Walmart
Houston, Texas
02.2015 - 05.2020
- Processed customer transactions with high efficiency and accuracy.
- Managed cash register operations, balancing drawers daily to ensure accuracy.
- Assisted customers with product inquiries, guiding selections based on needs.
- Collaborated with team members to improve overall customer service experiences.
- Handled returns and exchanges, resolving customer complaints promptly.
- Operated cash register, processing payments via various methods accurately.
- Maintained cleanliness of checkout area, including registers and surrounding spaces.
- Issued receipts and provided change to customers accurately.
Education
High School Diploma -
Sharpe Town High School
Houston, TX05-2013
Some College (No Degree) - Cosmetolgy
Remington College
Houston, TXSkills
- Equipment operation
- Client assistance
- Record keeping
- Customer interaction
- Health communication
- Emotional support
- Medical waste management
- Hospital sanitation
- Cleaning procedures
- Chemical safety protocols
- Customer service
Timeline
EVS Operation Room Cleaner
Memorial Hermann
10.2024 - Current
Caregiver
ATyourside
05.2023 - 10.2024
Call Center Representative
MD Anderson
05.2020 - 05.2023
Cashier
Walmart
02.2015 - 05.2020
High School Diploma -
Sharpe Town High School
Some College (No Degree) - Cosmetolgy
Remington College
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