Detail-oriented administrative professional with strong customer service skills and experience in office administration. Proven ability to streamline workflows and enhance client interactions, ensuring efficient operations and exceptional support.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Catholic Charities Casa San Jose
02.2021 - Current
Assisted with scheduling appointments and managing calendars for staff and clients.
Processed client intake forms, ensuring accuracy and confidentiality of information.
Responded to inquiries from clients, providing information and directing them as needed.
Collaborated with team members to streamline administrative processes and improve workflows.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Caregiver
Basin Home Health Care
08.2019 - Current
Provided compassionate personal care and support to clients in daily living activities.
Assisted clients with medication management and adherence to prescribed health plans.
Implemented strategies to enhance client comfort and quality of life in home settings.
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Thrift Store Clerk
Roberta's Place
03.2019 - 02.2021
Organized merchandise displays to enhance customer shopping experience.
Assisted customers with inquiries, providing product information and recommendations.
Processed transactions efficiently using point-of-sale systems.
Worked closely with management to implement promotional strategies that aligned with overall business objectives.
Contributed to fundraising efforts by promoting thrift store donations within the local community.
Supported donation processing procedures by accurately pricing items based on quality and market value.