Mary Jelemensky
Sarasota,FL
Summary
Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
Overview
9
9
years of professional experience
Work History
Parts Manager
CPE Of Florida/Equipment Share
12.2021 - Current
- Effectively reorganized parts department to better serve changing trends and keep workspaces organized.
- Ordered parts for customers, repair shops, and service departments for use in construction equipment.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Supervised and trained staff on product knowledge and customer service.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- In 2022 helped Miami location with inventory twice.
- November of 2022 worked once a week at CPE and ES of West Palm Beach until May of 2023. Helped with parts inventory, doing correct process of ordering parts for customers and service department. when parts manager was hired helped trained in correct process for Case parts ordering, core returns, parts returns and service warranties.
- October of 2022 helped CPE and ES Fort Myers while parts manager was on vacation. Implement company policy in parts department as they were not being followed. Helped parts assistant with inventory, ordering and orders for customer service. September 2023 worked CPE/ES Fort Myers as parts manager put in his notice. Cleaned up WILL CALL section for customers. implemented correct Case ordering process, helped service with parts on backorder for units, and customer damage parts. Will be back helping until parts manager is hired and trained.
- August 2023 worked CPE Jacksonville for the week as parts manager put in his notice. Trained parts assistant in correct manner of ordering Case parts for customers and service. Showed him reports to help with inventory. September 2023 worked CPE Jacksonville as parts assistant was on leave. Took care of customers and service department. Also at this time Matt Datz needed parts manager David A Faydelarosa for ES Jacksonville to be trained on ordering and work orders.
Parts Assistant
Trekker Tractor
06.2015 - 12.2021
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Assisted customers in finding appropriate parts promptly.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Maintained clean and neat parts counter and sales floor.
- Took care of service department needs for parts
Parts Manager
Angelo's Recycled Materials
09.2014 - 05.2015
- Developed and established parts department and inventory for 5 yards
- Ordered and stocked parts for Roll Off's, transfer trucking, heavy equipment, concrete crushers and screeners to keep trucks and equipment running.
- Helped set up Maintenance Connection software program. Work orders (with history) for all units and equipment worked on that are company owned. All asset's listed as company owned or lease. Stock rooms set up for each yard. Purchase order system to order parts and inventory.
- Order daily parts needed for work orders from shop foreman, in house technicians and field technicians for yards.
- Set parts runner day in morning for dropping and picking up parts, attachments for equipment and delivering to yards that needed.
Education
GED -
Sarasota High School
Sarasota, FLSkills
- Ordering Parts
- Vendor Relations
- Return Processing
- Forklift Operation
- Staff Training
- Performance Improvement
- Purchasing Oversight
- Improving Customer Satisfaction
- Obsolescence Control
- Customer Service
- Inventory Auditing
- Managing Parts
Timeline
Parts Manager
CPE Of Florida/Equipment Share
12.2021 - Current
Parts Assistant
Trekker Tractor
06.2015 - 12.2021
Parts Manager
Angelo's Recycled Materials
09.2014 - 05.2015
GED -
Sarasota High School
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