Environmental services professional with extensive experience in leading teams to maintain cleanliness and safety. Known for strong focus on team collaboration and achieving results. Dependable and adaptable, with expertise in sanitation protocols and regulatory compliance.
Hi, I’m
Mary Johnson
Memphis,TN
Summary
Overview
14
years of professional experience
Work History
Methodist Healthcare
Environmental Services Supervisor
01.2025 - Current
Job overview
- Plan work and staffing schedules to ensure adequate services are rendered.
- Implement new processes to improve cleanliness.
- Train disciplines on proper use of technology to streamline processes.
- Analyze data to aide in performance improvements.
A2Z Consulting & Services
Logistics Vice President
09.2020 - Current
Job overview
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Achieved cost-savings by developing functional solutions to logistical problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse groups with relocation services to include full packing and moving process.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed budgeting, forecasting, and financial analysis of departmental operations.
- Conducts inspections to maintain compliance with quality and safety expectation.
Aramark, Higher Education
Facilities General Manager
09.2018 - 09.2023
Job overview
- Monitored inventory levels of equipment and supplies to ensure adequate resources were available when needed.
- Ensured the facility was compliant with all applicable laws and regulations.
- Managed the day-to-day operations of the Custodial, Quality, Maintenance and Grounds Departments.
- Oversee the operations of the facility, including budgeting, scheduling, custodial, maintenance and repair activities.
- Conducted regular inspections of the facility to identify potential safety hazards or areas for improvement.
Aramark@ Vanderbilt Hospital
Environmental Services Task Force General Manager
06.2018 - 09.2018
Job overview
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Enhanced operational performance by developing effective business strategies, systems, and procedures.
Aramark, University Health Shreveport
Environmental Services General Manager
12.2015 - 06.2018
Job overview
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Recruited, interviewed and hired qualified staff for open positions.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Worked effectively in team environments to make the workplace more productive.
Aramark Baptist Memorial Hospital
Environmental Services Director
05.2011 - 11.2015
Job overview
- Conducted regular audits of departmental activities to ensure all processes were compliant with relevant standards.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Trained team members in proper cleaning and sanitizing procedures.
- Ensured proper record keeping for all documents pertaining to environmental services activities.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided strategic direction for the Environmental Services Department in order to meet organizational objectives.
- Review existing equipment and systems to determine necessary upgrades or replacements that would improve efficiency.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created reports detailing current conditions of facilities as well as any recommended changes or improvements needed.
- Analyzed business performance data and forecasted business results for upper management.
- Managed budgeting, forecasting, and financial analysis of departmental operations.
- Exceed customer satisfaction by finding creative solutions to problems.
Education
Messick HighMemphis, TN
High School Diploma
05.1987
University Overview
Skills
- Project coordination
- Regulatory compliance
- Data analytics
- Customer service excellence
- Inventory control
- Operational improvement
- Quality assessment
- Team leadership
Timeline
Environmental Services Supervisor
Methodist Healthcare
01.2025 - Current
Logistics Vice President
A2Z Consulting & Services
09.2020 - Current
Facilities General Manager
Aramark, Higher Education
09.2018 - 09.2023
Environmental Services Task Force General Manager
Aramark@ Vanderbilt Hospital
06.2018 - 09.2018
Environmental Services General Manager
Aramark, University Health Shreveport
12.2015 - 06.2018
Environmental Services Director
Aramark Baptist Memorial Hospital
05.2011 - 11.2015
Messick High
High School Diploma
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