Mary Kanu
Silver Spring,MD
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Conscientious Healthcare professional offering over 6 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
7
7
years of professional experience
Work History
Medical Assistant
INOVA GOHEALTH
01.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical receptionist
Quality first urgent care (prn)
12.2022 - 01.2024
- Greet 30-40 patients daily while providing new paperwork, scanning IDs and insurance cards, and accompanying patients to their waiting room
- Maintaining and organizing a confidential filing system of 250 plus patients daily
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Implemented a proactive communication system that reminded patients of upcoming appointment, leading to a significant reduction in patient no show.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Medical Assistant (PRN)
Accountable Health Care
10.2020 - 06.2021
- Assist in high quality emergent care for acutely I'll patients
- Take vital signs, perform EKG, place Patients on telemetry monitor, check glucose level, obtain urine specimens
- Response to trauma and codes as need
- Assist respiratory therapist, radiologist, and other support personnel as needed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Patient Care Technician, ICU
Maxim Healthcare Staffing
11.2019 - 01.2021
- Contributed to a positive ICU environment by collaborating effectively with interdisciplinary team members on patient care plans.
- Supported patients during recovery periods with proper positioning techniques, wound care, and hygiene assistance.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted patients with daily living activities, promoting independence and dignity.
- Participated in interdisciplinary team meetings to discuss patient progress, address concerns, and collaboratively develop individualized care plans with various healthcare professionals.
- Delivered timely patient care during critical situations, ensuring that medical interventions were executed promptly and effectively under the guidance of supervising NP or physicians.
Nursing assistant (full-time) Gna
Layhill center
10.2019 - 01.2020
- Observes, monitors, reports and documents patient condition, symptoms, and reporting to the nurse as appropriate
- Help them get ready for night time
- Take vital and record, including blood pressure, and use of mobility device and bed equipment to transport patients
- Facility activities of daily living, including personal hygiene management, feeding and ambulation
- Clean sterilization any and all equipment to reduce risk of patient infection end contamination.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Documented care actions by completing records and logs in medical software system.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
Patient Care Coordinator
Suburban Hospital Healthcare System
05.2017 - 02.2019
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
- Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.
- Negotiated with insurance companies to secure coverage for necessary treatments, alleviating financial burdens for patients.
- Ensured compliance with healthcare regulations and patient privacy laws, maintaining safe and confidential environment.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Responded to inquiries by directing calls to appropriate personnel.
Education
No Degree -
Parkdale High School
Riverdale, United States06.2016
Skills
- Patient Care Coordination
- Medical Terminology
- HIPAA Compliance
- EMR / EHR
- Medical Billing
- Patient Scheduling
- Medical terminology knowledge
- Phlebotomy Techniques
- Emergency Response Preparedness
- Equipment Sterilization
- Insurance Claims
- Insurance Verification
References
- Chrispin komeh, HomeCare.com, 301-531-0382
- Elijah Coker, Cadia healthcare, 916-539-8594
- Jonathan Delgado, suburban hospital, 484-925-4876
Timeline
Medical Assistant
INOVA GOHEALTH
01.2024 - Current
Medical receptionist
Quality first urgent care (prn)
12.2022 - 01.2024
Medical Assistant (PRN)
Accountable Health Care
10.2020 - 06.2021
Patient Care Technician, ICU
Maxim Healthcare Staffing
11.2019 - 01.2021
Nursing assistant (full-time) Gna
Layhill center
10.2019 - 01.2020
Patient Care Coordinator
Suburban Hospital Healthcare System
05.2017 - 02.2019
No Degree -
Parkdale High School
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