Mary Kate Roberts
Fairhope
Summary
Recovery Technician with hands-on experience supporting clinical procedures in hospital and operating room environments, paired with a Bachelor’s degree in Communications from Auburn University (2021–2025). Proven ability to work alongside physicians and clinical teams, follow strict protocols, manage time-sensitive responsibilities, and communicate effectively under pressure. Brings a coachable, detail-oriented, high-work-ethic mindset aligned with Medical Device Associate roles.
Overview
7
7
years of professional experience
Work History
Recovery Technician
TelaGen LLC
Mobile, AL
06.2025 - Current
- Serve as a clinical support professional partnering with hospitals, OB/GYNs, and labor & delivery teams during live procedures
- Work directly in operating room and delivery room environments, adhering to sterile technique and procedural protocols
- Perform placental tissue recovery following vaginal and cesarean deliveries with precision and attention to detail
- Educate expectant mothers on the donation process, addressing questions and concerns to obtain informed consent through ethical, trust-based communication
- Conduct medical and social history screenings to ensure donor eligibility and regulatory compliance
- Coordinate closely with physicians, nurses, and clinical staff to support efficient, time-sensitive workflows
- Maintain accurate documentation, labeling, and chain-of-custody records in accordance with healthcare regulations
- Adapt to on-call schedules and unpredictable case volume while maintaining professionalism and reliability
Server
Coastal
Orange Beach, AL
05.2024 - 07.2024
- Performed effectively in a fast-paced service environment while managing multiple priorities
- Strengthened communication, teamwork, and problem-solving skills under pressure
Beach Attendant
Perdido Beach Service
Orange Beach, AL
05.2019 - 07.2023
- Delivered high-volume customer service requiring adaptability, urgency, and professionalism
- Independently resolved customer issues while managing safety protocols and equipment logistics
- Built trust with repeat customers, contributing to positive reviews and repeat business
- Organized and maintained daily charts and tracking logs to manage equipment rentals, assignments, and operational flow
Sales Associate
Sadie’s
Fairhope, AL
08.2019 - 05.2021
- Applied consultative selling techniques to identify customer needs and recommend appropriate products
- Drove increased sales through persuasive product demonstrations and education
- Built strong customer relationships that generated repeat business
- Maintained accuracy and efficiency in a fast-paced, performance-driven environment
Education
Bachelor of Communications - Communications
Auburn University
Auburn, AL05.2025
Skills
- Operating Room (OR) Exposure
- Physician & Clinical Staff Support
- Case Coverage & Procedural Assistance
- Consultative Communication
- Patient Education & Objection Handling
- Sterile Technique & Protocol Adherence
- Regulatory Documentation & Compliance
- Relationship Building
- High-Pressure Performance
- Time Management & Reliability
Timeline
Recovery Technician
TelaGen LLC
06.2025 - Current
Server
Coastal
05.2024 - 07.2024
Sales Associate
Sadie’s
08.2019 - 05.2021
Beach Attendant
Perdido Beach Service
05.2019 - 07.2023
Bachelor of Communications - Communications
Auburn University