Mary Keaton
Princeton,WV
Summary
Accomplished leader skilled in team management and policy development, with a focus on operational efficiency. Known for driving compliance and fostering employee growth, ready to enhance organizational performance and support strategic goals.
Overview
26
26
years of professional experience
Work History
Director
HES
Athens, West Virginia
05.2016 - Current
- Developed strategic plans to enhance organizational performance and support growth initiatives.
- Implemented best practices for team management and operational efficiency improvements.
- Facilitated training sessions to enhance staff skills and knowledge in core areas.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
- Collaborated with senior leadership to set long-term objectives for the company.
- Managed budgeting and financial planning processes for the organization.
- Assessed employee performance against established benchmarks or targets.
- Directed operations to improve efficiency and increase profit margins.
- Managed crisis situations to minimize impact on operations and reputation.
- Enhanced customer satisfaction through the development of service improvement initiatives.
Assistant Manager
Hurley's Greenhouse
Princeton, West Virginia
05.2000 - 10.2007
- Assisted in managing daily operations of greenhouse activities.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Implemented inventory control measures to optimize stock levels and reduce waste.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
Education
Bachelor of Arts -
Concordia University
Athens, WV05-2021
Skills
- Strategic planning
- Policy writing
- Budget management
- Operational efficiency
- Compliance oversight
- Customer relationship management
Custom Section 1
- Workplace Harassment, Preparing for Difficult Conversations. Avoiding Wrongful Termination, Employment Discrimination, Delegation Goal Setting and Monitoring, Writing Effective E-mails, Professional Etiquette, Business Ethics, Avoiding Conflicts of Interest, Diversity Essentials, Workplace Harassment, Americans with Disabilities Act, and Employment Discrimination.
Timeline
Director
HES
05.2016 - Current
Assistant Manager
Hurley's Greenhouse
05.2000 - 10.2007
Bachelor of Arts -
Concordia University