Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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MARY KEEGAN FRUTCHEY

Farmington,US

Summary

Dedicated professional with a proven track record at Veteran Affairs, and Public /Private School settings, adept in team collaboration and attention to detail. Leveraged expertise in Microsoft Office to enhance productivity and professionalism, significantly improving customer satisfaction. Skilled in managing multiple projects, Training and supervising 80 + agents while demonstrating exceptional organizational and interpersonal skills to achieve strategic goals.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Ground Package Handler

Fed Ex
11.2023 - Current
  • Collaborated with team members to optimize efficiency in the warehouse.
  • Reported damaged products and workplace incidents to supervisors for review.
  • Loaded and unloaded packages from trucks, consistently meeting deadlines.
  • Followed all safety regulations and procedures when handling packages. (Member of 2024 Safety Committee). (Winner of Safety Compliance Award).
  • Sorted cargo before loading and unloading.
  • Utilized problem-solving skills to resolve issues encountered during packaging processes. (Implemented separating hazardous materials in a separate section of the IC belt to ensure safety protocol was being followed). Arrows facing up and in a single layer. Separating by appropriate van line on separate pallets, which is saving on a handler walking with multiple packages going to multiple van lines.
  • Adapted quickly to changes in workflow as needed while meeting production goals.
  • Collaborated effectively with team members to ensure timely completion of assigned tasks.
  • Received oral instructions to determine work assignments and material and equipment needs.
  • Efficiently handled large volumes of packages within established time frames.
  • Stacked and moved products on pallets.
  • Developed proficiency in operating a variety of material handling equipment including, pallet jacks, and rollers.
  • Utilized a hand-held scanner to track packages and ensure accuracy of delivery times.
  • Closed packages using sealing tape.
  • Assisted in organizing packages for delivery and sorting them according to their destinations.

Special Educator

Contract Tutor
02.2021 - Current
  • Assessed student progress through observations, tests, and other measurement tools.
  • Assessed student progress and provided feedback to parents and guardians.
  • Developed transition plans to move students to targeted career, vocational and life skills.
  • Integrated technology into lesson plans to promote interactive learning experiences.
  • Communicated orally and in writing with students, parents and other professionals.
  • Evaluated student performance data to identify areas of improvement and inform instructional decisions.
  • Observed confidentiality rules and regulations to secure student data.
  • Offered small group and one-on-one instruction to students requiring reading, writing, and math support.
  • Incorporated multi-sensory approaches such as visual aids, music, and movement activities into lessons.
  • Recommended modifications to make classroom environment suitable to individuals with impairments.
  • Kept accurate reports, records and files on individual students.
  • Communicated clearly with learners and staff members.
  • Designed and implemented behavior management plans for students with challenging behaviors.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.

Supervisory Program Specialist

Veteran Affairs
07.2015 - 09.2022
  • Notified employees of policy and procedure changes to promote overall compliance.
  • Collaborated with other departments to coordinate activities, maximize resources, and improve customer service.
  • Developed emergency management plans for recovery decision-making and communications.
  • Implemented process improvements that resulted in improved customer satisfaction ratings.
  • Facilitated communication between upper management and subordinates by relaying pertinent information.
  • Monitored tapes or digital recordings to identify source of losses.
  • Communicated effectively with stakeholders at all levels both internally, externally using verbal, written methods.
  • Resolved conflicts between employees while maintaining positive working relationships.
  • Set performance goals for staff members and helped teams meet important deadlines.
  • Maintained accurate records of all personnel activity including attendance, training, evaluations.
  • Created reports detailing departmental performance metrics for management review.
  • Organized workflow tasks to prevent downtime and production gaps.
  • Evaluated job applications and conducted interviews to recruit qualified candidates.
  • Coordinated daily tasks among team members based on individual strengths and weaknesses.
  • Trained and mentored staff members on proper workflows and processes to enhance productivity.
  • Coordinated employee schedules according to availability and approved shift changes.
  • Administered and created training and awareness presentations or materials.
  • Provided ongoing coaching and guidance to direct reports regarding career development initiatives.
  • Analyzed data from various sources to identify trends and develop strategies for improvement.
  • Successfully supervised a team of 5-10 employees to ensure timely completion of projects.
  • Implemented successful team-building initiatives to increase retention.
  • Conducted employee evaluations and documented overall progress.
  • Communicated employee, customer and workplace needs to managers.
  • Assisted managers with employee recruitment and interviews.
  • Worked with coworkers to complete tasks.
  • Trained new employees on company policies, procedures and work ethics.
  • Taught company procedures to new employees and increased progress by identifying areas of weakness.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
  • Managed and coordinated multiple projects while ensuring timely completion.
  • Met deadlines while maintaining high-quality deliverables.

Special Educator

Monroe and Ontario and Orange County Schools
05.1988 - 06.2013
  • Kept accurate reports, records and files on individual students.
  • Assessed student progress and provided feedback to parents and guardians.
  • Communicated orally and in writing with students, parents and other professionals.
  • Created differentiated curriculum materials for individual learners or small groups.
  • Incorporated multi-sensory approaches such as visual aids, music, and movement activities into lessons.
  • Assessed student progress through observations, tests, and other measurement tools.
  • Utilized technology to supplement instruction and enhance student learning.
  • Assisted in assessing changing curricular needs and offered plans for improvements.
  • Communicated clearly with learners and staff members.
  • Recommended modifications to make classroom environment suitable to individuals with impairments.
  • Provided tailored instruction to meet the unique needs of each student.
  • Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
  • Met deadlines while maintaining high-quality deliverables.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
  • Modeled professional and ethical standards when dealing with students, parents and community.
  • Designed and implemented instructional programs and support services, allowing students to progress with IEPs.
  • Offered small group and one-on-one instruction to students requiring reading, writing, and math support.

Education

Masters, (MS) - Special Education: Learning Differences

Nazareth College
Pittsford, NY
05.1992

Bachelor of Science (B.S.) - Developmental and Behavioral Differences

College at Brockport
Brockport, NY
05.1988

Skills

  • Attention to Detail
  • Team Collaboration
  • Professionalism
  • Multitasking Capabilities
  • Safety Compliance Knowledge
  • Written and Verbal Communication
  • Technical skills
  • Decision-Making

Certification

  • NYS Elementary Education
  • NYS Special Education

Personal Information

Title: PACKAGE HANDLER TRAINER

Timeline

Ground Package Handler

Fed Ex
11.2023 - Current

Special Educator

Contract Tutor
02.2021 - Current

Supervisory Program Specialist

Veteran Affairs
07.2015 - 09.2022

Special Educator

Monroe and Ontario and Orange County Schools
05.1988 - 06.2013

Masters, (MS) - Special Education: Learning Differences

Nazareth College

Bachelor of Science (B.S.) - Developmental and Behavioral Differences

College at Brockport

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