Crystal Ferguson
East Orange,NJ
Summary
To obtain a challenging position with a company that will allow me to utilize my experience, skills, and knowledge to make a significant contribution to its growth.
Overview
25
25
years of professional experience
Work History
School Secretary
Islamic Center of America
09.2024 - Current
- Responsible for registering and collecting tuition payments for the students.
- Ensure correspondence letters are sent to parents in a timely manner.
- Assist the staff with field trips and the collection of funds including making payments towards the trips to appropriate organization.
- Maintain students records ensuring information is current.
- Performed clerical and administrative support duties including answering the phone, copying, faxing
Housekeeper
Stratford Manor Rehabilitation and Care Center
01.2021 - Current
- Responsible for cleaning, mopping, and vacuuming various areas of the facility to maintain cleanliness.
- Ensure garbage disposal and soiled linen are removed from the residents' rooms.
- Assist workers with cleaning and folding laundry.
- Make and prepare beds periodically.
- Help transport patients due to workload shortage in other areas of the facility.
Cook / Cleaner
Hudson County Correctional Facility
07.2020 - 01.2021
- Prepared, served, and cooked food for the inmates, Correction Officers and staff.
- Maintained clean and organized serving and work areas to ensure safety and compliance.
- Ensured all the dishes were cleaned and sanitized before and after serving.
School Secretary
Binghamton East Middle School
01.2019 - 06.2020
- Prepared and submitted payroll for the school aides and substitute teachers.
- Maintained the Purchase Orders to ensure sufficient inventory was in stock.
- Mailed suspension correspondence letters to parents.
- Answered high volume telephone calls while greeting visitors and parents to facilitate smooth day to day office operations.
- Set up the principal calendar and scheduled meetings accordingly.
Housekeeper/Laundry Attendant
Nu-Ru Hotel
07.2018 - 01.2019
- Disinfected and mopped bathrooms and placed amenities inside the closets.
- Vacuumed the hallways, guest rooms, disposed of garbage and cleaned all the mirrors.
- Assisted with washing the soiled linen, folding and placing the clean linen in the housekeeper’s linen closets.
Property Manager
E.M.& Sons General Contracting
06.2014 - 05.2018
- Collected rental payments from tenants.
- Responded to and placed repair orders for the property.
- Answered telephone calls and scheduled meetings for management.
- Placed orders for cleaning supplies for the maintenance staff.
- Performed other clerical duties as needed.
Public Records Aide- Legal/Litigation Services
The New York City Department of Transportation
07.1999 - 01.2014
- Performed public information searches for permits, defects, and maps, related to the Freedom of Information Law (Foil).
- Tallied Subpoena and FOIL checks on a daily base, wrote up map request forms.
- Answered high volume telephone calls and answered all walk in request from respondents.
- Composed DOT response cover sheets to complete research documents for the Litigation service Unit and supported the agency in litigation including testifying at EBT (Examination before trial).
Education
Bachelor of Arts -
College of New Rochelle
New Rochelle01-2010
Master of Arts - Theology
Nyack College
New York01-2025
HHA Certificate
01-2015
Skills
- Strong passion for problem solving
- Able to multitask and able to adapt to new concepts while working under pressure
- Self-motivated
- Strong communication and organization skills
References
References available upon request
Timeline
School Secretary
Islamic Center of America
09.2024 - Current
Housekeeper
Stratford Manor Rehabilitation and Care Center
01.2021 - Current
Cook / Cleaner
Hudson County Correctional Facility
07.2020 - 01.2021
School Secretary
Binghamton East Middle School
01.2019 - 06.2020
Housekeeper/Laundry Attendant
Nu-Ru Hotel
07.2018 - 01.2019
Property Manager
E.M.& Sons General Contracting
06.2014 - 05.2018
Public Records Aide- Legal/Litigation Services
The New York City Department of Transportation
07.1999 - 01.2014
Bachelor of Arts -
College of New Rochelle
Master of Arts - Theology
Nyack College
HHA Certificate
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