Mary Khawaja
Aurora,IL
Summary
Dynamic and adaptable Registered Nurse with experience at Cleveland Clinic in high-pressure environments. Expertise in critical thinking and problem-solving, resulting in improved patient outcomes and efficient workflows. Recognized for fostering teamwork and delivering compassionate care, ensuring patient comfort and safety across diverse healthcare settings.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Concert Security Employee
Live Nation
08.2025 - Current
- Demonstrated strong personal responsibility and self-motivation in all tasks.
- Thrived in fast-paced environments, delivering results under pressure.
- Exhibited respect and friendliness, consistently assisting team members as needed.
- Worked flexible hours, accommodating night, weekend, and holiday shifts.
- Utilized critical thinking to analyze problems and evaluate effective solutions.
- Adapted quickly to new situations and calmly deescalated when necessary.
Telephone Triage Registered Nurse
Dr. Osmaan Khawaja
12.2016 - 12.2022
- Enhanced patient care by assessing symptoms through telephone triage protocols.
- Instructed patients on pre-op and post-op care, improving overall patient understanding.
- Directed patients to appropriate care levels, optimizing organizational resource utilization.
- Ensured continuity of care through collaboration with multidisciplinary teams.
- Gathered triage information effectively to determine optimal care pathways.
- Documented patient interactions accurately in electronic health records for improved continuity.
- Provided evidence-based recommendations for patient self-care and follow-up based on clinical protocols.
Telephone Triage Registered Nurse
Dr. Osmaan Khawaja
08.2007 - 12.2016
- Ensured accurate decision-making by calmly managing high-stress caller situations.
- Streamlined workflows using electronic medical records during telephone assessments.
- Coordinated appointments and referrals to enhance patient healthcare experiences.
- Participated in continuing education to stay updated on nursing best practices.
- Minimized emergency room visits through effective patient need assessments over the phone.
- Scheduled necessary appointments after consultation with providers for patient care.
Traveling ICU Registered Nurse
Enterprise Staffing
02.2005 - 07.2006
- Stabilized patients through critical care interventions in high-stress environments.
- Collaborated with teams to develop effective, comprehensive patient care plans.
- Monitored vital signs, assessing conditions for timely clinical intervention.
- Educated families on treatment protocols,enhancing understanding of the recovery process.
- Managed complex case loads, prioritizing care based on patient acuity levels.
- Provided compassionate end-of-life care, supporting families through difficult transitions.
Charge Registered Nurse, ICU
Cleveland Clinic Huron Hospital
08.2001 - 02.2005
- Enhanced patient care by leading nursing team in high-acuity situations.
- Coordinated interdisciplinary communication to enhance patient outcomes and workflow efficiency.
- Facilitated treatment plans and local resource guidance for patients and caregivers.
- Administered medications and treatments effectively as ordered by the physicians.
- Delivered exceptional care in surgical and medical critical care units.
- Conducted patient assessments to determine care requirements.
- Maximized resources by strategically allocating equipment during high demand periods.
- Ensured adequate ICU staffing by managing assignments based on patient acuity.
- Advocated for patient rights, informed consent, and ethical decisions in critical care.
- Coordinated family meetings for updates on treatment options and patient progress.
- Stabilized respiratory status by monitoring ventilator operations.
- Responded to emergencies, managing cardiac arrests and respiratory distress following ACLS protocols.
Student Nurse Technician
Cleveland Clinic Meridia Huron Road
10.1999 - 07.2001
- Assisted nursing staff in patient care tasks, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare providers promptly.
- Administered treatments and medications under supervision, Following established safety protocols.
- Fostered compassionate environments by providing emotional support to patients and families.
- Implemented infection control practices, ensuring a safer healthcare environment for all.
- Built strong therapeutic relationships by demonstrating empathy and active listening skills.
Education
Associate of Applied Science - Nursing
Cuyahoga Community College
Cleveland, Ohio, OH05.2001
Diploma - Nursing
Cleveland Clinic Meridia Huron School of Nursing
East Cleveland, OH05.2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Flexible and adaptable
- Multitasking
- Critical thinking
- Computer skills
- Decision-making
- Calm under pressure
- Organization and time management
- Problem-solving
Certification
- Registered Professional Nurse License - License No. 041.352464 expires 5/31/2026
- Basic Life Support (BLS) Provider CPR, American Heart Association(AHA) - 12/2025-12/2027
Timeline
Concert Security Employee
Live Nation
08.2025 - Current
Telephone Triage Registered Nurse
Dr. Osmaan Khawaja
12.2016 - 12.2022
Telephone Triage Registered Nurse
Dr. Osmaan Khawaja
08.2007 - 12.2016
Traveling ICU Registered Nurse
Enterprise Staffing
02.2005 - 07.2006
Charge Registered Nurse, ICU
Cleveland Clinic Huron Hospital
08.2001 - 02.2005
Student Nurse Technician
Cleveland Clinic Meridia Huron Road
10.1999 - 07.2001
Associate of Applied Science - Nursing
Cuyahoga Community College
Diploma - Nursing
Cleveland Clinic Meridia Huron School of Nursing