Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kody Maxwell

Waipahu,HI

Summary

Quick learner and excellent team player. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level firefighter position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated recreational protective service worker with proven ability to respond to emergency situations swiftly and appropriately. Safety-conscious professional with positive attitude and great problem-solving skills. Assesses and evaluates risks to keep everyone safe.

Overview

11
11
years of professional experience

Work History

Server

Denny's Restaurants Franchise Association
09.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Merchandiser

Coca-Cola
12.2022 - 05.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Established strong vendor relationships to maintain and support business.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.

Merchandiser

Paradise Beverages
02.2022 - 12.2022
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Organized store merchandise racks by size, style, and color.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.

Server

Buffalo Wild Wings
08.2021 - 02.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server Trainer

Dennys Restaurant
10.2018 - 08.2021
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.

Surf Instructor

Big Wave Dave's
04.2015 - 09.2018
  • Maintained shop, boardroom and public facilities in professional order.
  • Developed strong partnerships with local businesses to create mutually beneficial promotional opportunities and cross-marketing efforts.
  • Facilitated beach cleanups and stewarded environmental awareness among students as part of responsible surfing initiatives.
  • Enforced strict policies for safety in and out of water.
  • Monitored changing weather and ocean conditions with potential to impact surf activities.
  • Informed guests of good ocean practices and surf etiquette.
  • Booked lessons with property guests or general public based on schedule availability.
  • Increased client satisfaction through consistent communication, feedback sessions, and progress reports.
  • Provided expert advice on selecting the appropriate surf equipment for clients based on their skill level and personal preferences.
  • Evaluated student performance regularly through observation and constructive feedback sessions, fostering continuous improvement in their surfing abilities.
  • Led pre-surf stretching routines designed to prevent injuries during lessons or practice sessions effectively.
  • Created a safe learning environment for students by enforcing safety guidelines and conducting equipment checks before each lesson.
  • Conducted group lessons for various skill levels, ensuring all participants received individualized attention and guidance.
  • Developed strong relationships with clients, resulting in high levels of repeat business and word-of-mouth referrals.
  • Participated in local competitions as a representative of the surf school showcasing advanced skills thus increasing the school''s visibility and credibility.
  • Mentored junior instructors by sharing technical knowledge, teaching strategies, and professional insights to help them grow within the industry.
  • Maintained a professional demeanor and appearance, serving as an ambassador for the surf school and its values.

Server

Genki Sushi
12.2014 - 04.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server

Dennys Restaurant
07.2014 - 11.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Lifeguard

Newtown Recreation
12.2013 - 03.2014
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Responded to patron incidents in professional and timely manner.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.

Lifeguard

Aulani, A Disney Resort & Spa
08.2013 - 01.2014
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Education

Associate of Applied Science - Fire Science

Honolulu Community College
Honolulu, HI

High School Diploma -

Pearl City High School
Pearl City, HI
05.2013

Skills

  • Effective problem-solver
  • First Aid
  • Patience and Empathy
  • Physical Fitness
  • Team Collaboration
  • Strong swimming ability
  • CPR and AED Training
  • CPR Certified
  • Lifeguard certification
  • Team Bonding
  • General Maintenance
  • Emergency Response
  • Safety Training
  • Water rescue techniques
  • Swimming Lessons
  • Pool Maintenance
  • Strong Work Ethic
  • Exceptional customer service
  • Professional Appearance
  • Cleanliness standards
  • Expert wave knowledge
  • Client rapport building
  • Ocean rescue training
  • Team Training
  • Physical and endurance training
  • Multitasking capabilities

Timeline

Server

Denny's Restaurants Franchise Association
09.2023 - Current

Merchandiser

Coca-Cola
12.2022 - 05.2023

Merchandiser

Paradise Beverages
02.2022 - 12.2022

Server

Buffalo Wild Wings
08.2021 - 02.2022

Server Trainer

Dennys Restaurant
10.2018 - 08.2021

Surf Instructor

Big Wave Dave's
04.2015 - 09.2018

Server

Genki Sushi
12.2014 - 04.2015

Server

Dennys Restaurant
07.2014 - 11.2014

Lifeguard

Newtown Recreation
12.2013 - 03.2014

Lifeguard

Aulani, A Disney Resort & Spa
08.2013 - 01.2014

Associate of Applied Science - Fire Science

Honolulu Community College

High School Diploma -

Pearl City High School

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Kody Maxwell