Mary Kimberling
Fort Smith,Arkansas
Summary
Passionate and accomplished HR leader equipped with over 9 years of experience managing high-volume recruitment and onboarding programs. Known for leading top-performing teams to drive organizational growth through attracting and developing top talent. Savvy collaborator focused on aligning onboarding initiatives with overarching business goals.
Overview
16
16
years of professional experience
Work History
Recruiter
Community Health Systems/ Shared Services Center
06.2014 - Current
- Orchestrated significant increases in the Shared Services Center's employee population from 250 to approximately 700.
- Supported over 70 leadership roles in hiring across different areas, including Patient Access Centers, Shared Services Center- Fort Smith, Shared Services Center- Tucson, and PASI recruitment.
- Managed all pre-employment functions, including assessment testing, interview scheduling, and formulating offers.
- Pioneered the current remote onboarding model.
- Introduced behavioral-based assessments to reduce employee turnover.
- Conducted new hire orientation, educating employees on policies, procedures, and benefits.
- Assisted in implementing an Employee Satisfaction survey process and coached leaders on action plans to enhance employee morale.
- Oversaw temporary staffing agencies, managing applications, testing, background checks, and terminations.
- Contributed to the implementation of the first Safety Team, including evacuation procedures and employee awareness.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Customer Service Representative-Human Resources Assistant
Sykes Enterprises
10.2011 - 06.2014
- Managed all recruiting tasks, including job offers, background checks, and drug screens.
- Conducted orientation paperwork, videos, and proper documentation.
- Coached leadership on appropriate disciplinary actions and managed employee write-ups.
- Prepared Position Requisitions and Employee Change Forms.
- Facilitated monthly safety meetings and handled safety documentation.
- Submitted termination review paperwork and completed Exit Interview surveys.
- Managed FMLA and MLOA paperwork and tracked employee usage.
- Trained for conducting employee investigations and resolutions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
CDA (Child Development Aide)
Bost Inc
01.2008 - 01.2010
- Taught children, ages six weeks to five years old
- Completed goal work for therapy sessions
- Conversed with parents about concerns they may have regarding their child.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs and data sources.
Education
Bachelor of Arts - Organizational Leadership, Business Administration
UFAS
Fort Smith05.2014
Skills
- Team Leadership & Development
- Onboarding Process Management
- Metrics-Based Performance Tracking
- HR Legal & Regulatory Compliance
- Relationship Building with Stakeholders
- Coaching & Mentoring
Timeline
Recruiter
Community Health Systems/ Shared Services Center
06.2014 - Current
Customer Service Representative-Human Resources Assistant
Sykes Enterprises
10.2011 - 06.2014
CDA (Child Development Aide)
Bost Inc
01.2008 - 01.2010
Bachelor of Arts - Organizational Leadership, Business Administration
UFAS
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