MARY KING
Summary
A hard working, loyal, and dedicated team member that puts the needs of others first.
Overview
36
36
years of professional experience
Work History
Office Services Assistant
Roanoke City Health Department
10.2023 - Current
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Delivered clerical support by handling range of routine and special requirements.
- Consistently met deadlines and exceeded expectations through diligent time management skills, prioritizing tasks according to urgency and impact on company goals.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
- Reviewed files and records to obtain information to respond to customer and client requests.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Maintained cleanliness of common areas, creating a welcoming work environment that encouraged employee satisfaction and engagement.
- Contributed to a positive office atmosphere by engaging in interpersonal interactions with colleagues and displaying a professional demeanor at all times.
- Maintained and updated office records, both digital and physical.
- Safeguarded sensitive information with strict adherence to document retention policies and proper handling of confidential materials.
- Interacted with customers by phone, email, or in-person to provide information.
Line Server
Center Stage Catering
06.2022 - 08.2023
- Long term contracted position at Eldor Automotive Daleville Va
- Set up service area with light food preparation
- Serve prepared food
- Stay aware of specific dietary restrictions of clients
- Clean, reset, and sanitized work area.
Teacher's Assistant
Smith Mountain Lake Christian Academy
03.2022 - 06.2022
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Helped teachers manage bus loading and unloading.
- Encouraged children to interact with each other and participate in group activities.
- Organized snack time and nap hours.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Supervised children during in-classroom activities and on playground.
- Enforced rules and instructions to maintain discipline.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Office Manager
Meador & Company Locksmith
01.1998 - 09.2021
- Open the storefront and prepare for customers
- Answer the phone and take work orders
- Scheduling technicians for work
- Use a cash register, make change and count it back to the customer
- Use Quickbooks to enter invoices, process payments Use a credit card processing machine for payments by card and over the phone
- Use key code machine to make keys by code
- Use regular key machines to cut copies of keys Create deposits for the bank and take them to the bank Pay business bills online and by check, pay payroll
- Count down cash register daily and close the storefront Since this was our family's business it should be noted that I also did work to help my mother with the office work from the age of 12 (1983) learning how to do billing, processing payments, making bank deposits
- All paperwork was hand written until 2008 when we added Quick Books for the billing part.
Cashier/Customer Service
New York Pizza
06.1997 - 12.1997
- Customer service Take orders at the counter from walk-in customers Take orders over the phone for customers to pick up Keep the front counter area clean Pour draft beer for those that ordered it
Department Manager Assistant
Walmart
09.1995 - 05.1996
- Cashier/ Customer service in the Health and Beauty Department Stock and straighten all shelves in the department Assist customers with items in locked showcases
Cashier/ Supervisor Assistant
Food Lion
03.1993 - 04.1995
- I started out as a cashier
- After about a year they transferred me to a brand new store to work the grand opening
- When the hours started to lighten up, as a single mom, I requested a transfer to another store that could offer more hours
- They sent me to the Vinton, Va
- Location with the promotion to Front End Assistant
- As a Front End Assistant I was responsible for all of the cashiers
- Giving scheduled breaks and lunches Being able to count down tills after shift end for all cashiers Access the part of the safe to be able to get change for the cashiers checking in vendors so that they could stock their displays Help keep all of the displays at the front of the store faced up and looking neat and full
Cashier/Customer Service
McDonald's
09.1987 - 08.2004
- Customer service cleaning when there were no customers close the dining room on nights when I was scheduled to close sweeping mopping wiping down all tables and chairs This store was owned by a family that only had this 1 store until 2019 when they got a 2nd store
- They took serious the saying 'If you got time to lean, you got time to clean.' At this store the food and the coffee was always fresh
- They were a little more about this than other stores are
- I learned a lot here about how the working world was (outside of my family business)
- What the world expects vs what Mom and Dad expected
- I took this as my first job outside the family when I was 16 and the owner and managers were amazing
- I learned quick what the expected and left in good standing so that later I could return
- Between my ex-husband and college and just plain life I would return to work here 3 more times, with my final time ending in 2004.
Education
Associate of Applied Science - Culinary Arts With Baking Specialization
Virginia Western Community College
Roanoke, VirginiaAssociate of Applied Science - Early Childhood Development
Virginia Western Community College
Roanoke, VirginiaHigh School Diploma -
William Fleming High School
Roanoke, VASkills
- Customer service
- Microsoft office
- Scheduling and Planning
- Meticulous attention to detail
- Organizing and Categorizing
- Valid Driver's License
- Front Office Management
- Professional and mature
Timeline
Office Services Assistant
Roanoke City Health Department
10.2023 - Current
Line Server
Center Stage Catering
06.2022 - 08.2023
Teacher's Assistant
Smith Mountain Lake Christian Academy
03.2022 - 06.2022
Office Manager
Meador & Company Locksmith
01.1998 - 09.2021
Cashier/Customer Service
New York Pizza
06.1997 - 12.1997
Department Manager Assistant
Walmart
09.1995 - 05.1996
Cashier/ Supervisor Assistant
Food Lion
03.1993 - 04.1995
Cashier/Customer Service
McDonald's
09.1987 - 08.2004
Associate of Applied Science - Culinary Arts With Baking Specialization
Virginia Western Community College
Associate of Applied Science - Early Childhood Development
Virginia Western Community College
High School Diploma -
William Fleming High School
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