Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Kirby

Romney,WV

Summary

Compassionate House Manager with 13 years of experience in residential settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children.

Overview

18
18
years of professional experience

Work History

Visitation Specialst

The WellTree, INC
Fairmont , WV
09.2023 - Current
  • Completed assessments regarding parental capacity for reunification prior to making recommendations for future visits or modifications of existing visitation plans.
  • Maintained confidentiality through stringent handling of charts and data.
  • Maintained detailed records regarding client interactions including notes on each visitation session.

House Manager

Burlington United Methodist Family Services
Burlington , WV
12.2010 - Current
  • Developed and deepened relationships with residents and fellow staff.
  • Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
  • Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
  • Chaperoned group-sponsored trips and social functions.
  • Led campus tours, new resident orientation and ongoing educational sessions.
  • Compiled residents' daily activities and quantities of supplies used to prepare reports
  • Administered, coordinated or recommended disciplinary and corrective actions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Managed staff payrolls, benefits, and other administrative duties related to personnel needs.

Caregiver

Committee on Aging
Romney , WV
05.2008 - 06.2011
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Supported bathing, dressing and personal care needs.
  • Assisted with meal planning to meet nutritional plans.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Accompanied clients to social events such as movies or plays.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.

Shift Manager

McDonald's
Romney, WV
03.2006 - 05.2008
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Recruited and trained new employees to meet job requirements.
  • Resolved customer complaints promptly and professionally.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Created daily reports on store sales, operational expenses, payroll costs.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Managed shift operations by delegating tasks among team members in order to maximize efficiency.

Education

Bachelor of Arts - Human Services

Southern New Hampshire University
Hooksett, NH
05-2024

Skills

  • Boundary Setting
  • Child Safety
  • Case Management
  • Service Planning
  • Family Support
  • Parental and Guardian Assistance
  • Client Documentation
  • Budget Adherence
  • Safety Management
  • Staff Training
  • Crisis Intervention
  • Employee Scheduling
  • Financial Management
  • Behavior Modeling

Timeline

Visitation Specialst

The WellTree, INC
09.2023 - Current

House Manager

Burlington United Methodist Family Services
12.2010 - Current

Caregiver

Committee on Aging
05.2008 - 06.2011

Shift Manager

McDonald's
03.2006 - 05.2008

Bachelor of Arts - Human Services

Southern New Hampshire University

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Mary Kirby