Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Mary Kline

Alachua

Summary

Dynamic professional with extensive experience in retail operations and customer service, notably as Assistant Store Manager at Florida Citrus Center. Proven track record in enhancing store performance through analytical problem-solving and effective team mentorship. Skilled in managing cash registers and optimizing merchandise displays to drive sales and improve customer experience.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Florida Citrus Center
03.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Baker

Hitchcocks Supermarket
04.2022 - 03.2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.

Cook

Fat Bellys
08.2021 - 04.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Cook

Little Phillies
05.2020 - 05.2021
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Kitchen Manager

Watermark Grille
09.2018 - 03.2020
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.

Education

Associate of Science - Business Administration

Ellesworth Community College
Iowa Falls, IA
01-1996

Skills

  • Analytical problem-solving
  • Client support
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Customer service

Interests

I am an avid reader I also enjoy making my own crafts, and have my own side business starting out

Timeline

Assistant Store Manager

Florida Citrus Center
03.2023 - Current

Baker

Hitchcocks Supermarket
04.2022 - 03.2023

Cook

Fat Bellys
08.2021 - 04.2022

Cook

Little Phillies
05.2020 - 05.2021

Kitchen Manager

Watermark Grille
09.2018 - 03.2020

Associate of Science - Business Administration

Ellesworth Community College

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