Summary
Overview
Work History
Education
Skills
President
Timeline
Generic

Mary Kusper

Oak Park,IL

Summary

Dynamic professional with a proven track record at Mindful Practices, LLC, excelling in strategic planning and project management. Adept at fostering team collaboration and enhancing operational efficiency, I leverage strong communication skills and attention to detail to drive compliance and stakeholder engagement, ensuring successful project outcomes and organizational growth.

Overview

32
32
years of professional experience

Work History

Chief of Staff

Mindful Practices, LLC
Chicago, Illinois
09.2019 - Current
  • Directed strategic planning initiatives to enhance operational efficiency and team collaboration.
  • Managed project timelines and deliverables to ensure timely completion of initiatives.
  • Coordinated meetings and events to foster team engagement and information sharing.
  • Managed communications between the executive office, senior leaders, and other staff members.
  • Prepared meeting agendas, notes and briefing materials.
  • Organized workshops, seminars, conferences, and other events as required by executives.
  • Coordinated inter-departmental workflow and operations, managing client relationships and projects.
  • Posted job vacancies, scheduled interviews, advised decision-makers on hiring selections and led onboarding process.
  • Reviewed contracts and other legal documents prior to signing off by executives.

Alcohol Compliance Officer

Levy Restaurants
Chicago, Illinois
02.2004 - Current
  • Developed compliance policies ensuring alignment with regulatory standards and best practices.
  • Conducted regular audits to identify potential compliance risks and improve processes.
  • Collaborated with cross-functional teams to ensure adherence to internal controls and guidelines.
  • Provided training sessions on compliance requirements to enhance employee awareness and understanding.
  • Developed systems to track and monitor compliance with regulatory requirements and internal policies.
  • Assessed the effectiveness of existing processes and procedures related to compliance.
  • Advised management on best practices in compliance-related matters.
  • Maintained and revised policy procedures for general operation of compliance program.
  • Conducted reviews to foster ongoing compliance with federal and local regulations.
  • Stayed abreast of applicable laws and state or federal regulation to report violations.
  • Created and managed action plans to mitigate audit discoveries and compliance concerns.
  • Utilized risk management techniques and business knowledge to improve compliance programs.
  • Issued clear warnings to violators, outlining infractions, penalties and remediation steps.

Courierrr

FedEx
Hillside, IL
12.1993 - 02.2025
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Utilized various software and tools to streamline processes and optimize performance.

Head Secretary

North Berwn District 98
Berwyn, IL
05.1999 - 08.2019
  • Managed office communications and correspondence for North Berwyn District 98.
  • Organized meetings, schedules, and events for administrative staff and leadership.
  • Maintained accurate records and files to ensure efficient office operations.
  • Oversaw the distribution of materials to staff, students, and parents effectively.
  • Assisted in budget preparation by tracking departmental expenses and invoices.
  • Implemented filing systems to streamline document retrieval and management processes.
  • Prepared invoices for payment processing according to established guidelines.
  • Prepared agendas and made arrangements for committee, board, and other meetings.
  • Answered inquiries from staff regarding office operations issues such as policies or procedures.
  • Performed general clerical duties such as photocopying, faxing or mailing documents.
  • Ensured that all administrative tasks were completed in a timely manner.
  • Provided administrative support to the executive team by taking dictation, typing correspondence, organizing files, making travel arrangements, completing expense reports and managing multiple calendars.
  • Tracked inventory levels and placed orders for office supplies when necessary.
  • Provided assistance with budget preparation and tracking expenses.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Greeted visitors and directed to appropriate location or person.
  • Assisted with accounts receivable and accounts payable functions.
  • Anticipated leadership needs by preparing or gathering records, reports and correspondence.
  • Created and updated spreadsheets to track and report data.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Sent and distributed mail and parcels.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Education

Associate of Arts - Secretarial

Morton College
Office Manager/Executive Assistant
07-1981

Skills

  • Strategic planning
  • Team leadership
  • Project management
  • Stakeholder engagement
  • Compliance auditing
  • Risk assessment
  • Communication coordination
  • Employee training
  • Attention to detail
  • Problem solving
  • Interpersonal skills

President

  • President of The Kenilworth House Condominium Association 2019 - Present

Timeline

Chief of Staff

Mindful Practices, LLC
09.2019 - Current

Alcohol Compliance Officer

Levy Restaurants
02.2004 - Current

Head Secretary

North Berwn District 98
05.1999 - 08.2019

Courierrr

FedEx
12.1993 - 02.2025

Associate of Arts - Secretarial

Morton College

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