Summary
Overview
Skills
Work History
Accomplishments
Timeline
Mary LaChambre

Mary LaChambre

Springfield,OR

Summary

Aspiring data analyst passionate about exploring complex datasets and developing insightful visualizations with business intelligence tools such as Power BI. I'm eager to move beyond people management and immerse myself in the intricacies of data analysis, modeling, and reporting, with a strong desire to learn programming languages like SQL and Python. My ultimate goal is to grow into a role that encompasses not just data analysis but also the exciting challenges of programming and developer work, contributing to data-driven strategies from a technical perspective.

Overview

10
10
years of professional experience

Skills

  • Excel Macros
  • Excel VBA
  • PowerBI
  • Power Automate
  • Visio
  • LucidChart
  • Genesys
  • Smart Sheet
  • Project Management
  • Data visualization and presentations
  • Data cleaning
  • Data analysis
  • Project planning
  • Cross-functional teamwork

Work History

Manager of Reporting and Process Optimization

Maximus
12.2024 - Current
  • Managed multiple projects concurrently, ensuring timely completion within budget constraints.
  • Streamlined reporting processes for increased efficiency and better data visualization.
  • Began the transition from Excel to Smart Sheet's when working with collaborative data.
  • Oversaw the migration of legacy systems to modern platforms, minimizing downtime during the transition process.

Reporting Supervisor

Maximus
5 2023 - 12.2024
  • Led a team responsible for daily, weekly, monthly, and annual reporting for external stakeholders, ensuring accurate and timely presentation to state representatives.
  • Facilitated meetings with leadership to drive the completion of contractual reporting for external stakeholders.
  • Developed and implemented process improvements using tools such as Lucid Chart, Microsoft Planner, Excel, Power Automate, and Power BI, streamlining reporting processes for operational efficiency.
  • Conducted training sessions with direct reports on advanced process improvement methodologies, fostering a culture of continuous systems enhancements and operational excellence.
  • Collaborated with IT and security departments to integrate new software and tools, optimizing processes for increased efficiency and effectiveness.
  • Established effective communication channels between departments, fostering collaboration on process improvement initiatives.
  • Collaborated with the DecisionPoint/Microstrategy liaison to ensure ongoing accuracy of existing reports.

Reporting Analyst

Maximus
03.2022 - 05.2023
  • Implemented automation solutions in Excel to reduce human error, and effectively saved five hours weekly on manual reporting.
  • Enhanced data integrity using Power Automate and Power Query, resulting in more accurate and user-friendly reports in Power BI.
  • Managed tight deadlines and prioritized high-impact tasks to meet client reporting requirements within service level agreements.
  • Collaborated with peers in weekly meetings to discuss and refine client reporting needs.
  • Utilized data visualization tools to effectively communicate business insights.

Operations Lead

Maximus
08.2021 - 03.2022
  • Developed custom SharePoint sites to host policies and documents, using Power Automate to transfer data from Forms to Lists.
  • Designed innovative reporting structures for metrics and QA reviews using Excel.
  • Generated advanced Excel functions to produce clear data for contract bids by senior management.
  • Created and visualized survey data for senior management using pivot tables.
  • Reviewed resumes and conducted panel interviews to select eligible candidates.

Training Coordinator

Maximus
5 2021 - 7 2021
  • Recommended process improvements and discontinued outdated methods to enhance efficiency.
  • Developed and delivered training programs including online modules, interactive software, and ongoing staff training using PowerPoint, Excel, and Kahoot.
  • Ensured staff excellence by implementing continuous training initiatives based on employee survey feedback.
  • Trained and mentored over 200 new hires, fostering their integration and development.
  • Supported technology coordination and hardware verification tasks.
  • Created process maps for management and employee use to streamline operations.

Supervisor

Maximus
01.2021 - 05.2021
  • Exercised strong leadership and problem-solving skills to maintain team efficiency and streamline workflows.
  • Conducted daily meetings to brief senior leadership on SLA performance by analyzing weekly trends using Genesys and Excel.
  • Developed process and procedure materials for staff to ensure consistency across the project.
  • Utilized daily reports to drive continuous performance improvement consistently achieving SLA expectations.
  • Created Excel-based tracking sheets to facilitate effective daily and weekly collaboration among team members.

Team Lead

Maximus
10.2020 - 02.2021
  • Assisted in creating and maintaining policies and procedures for a newly created department, which received multiple contract extensions.
  • Gathered detailed reports containing project progress, team progress, and individual agent progress by utilizing Genesys.
  • Ensured team was on task, meeting or exceeding daily and weekly metrics by reviewing data provided in Smart Sheets based tracker.
  • Collaborated with management on Smart Sheet usage and functionality.

Benefits Agent-Team Lead

Experis
04.2020 - 09.2020
    • Proved successful working within tight deadlines and fast-paced atmosphere.
    • Supervised work of contracted employees to keep on task for timely completion.
    • Identified issues, analyzed information and provided solutions to problems.
    • Handled Microsoft Excel sheets containing PII, ensuring all team members had appropriate caseload assignments in order to exceed required metrics.

Accomplishments

  • Made recommendations on business intelligence tools to cut processing time by 25%.
  • Developed methods to integrate Power Automate and PowerBI to significantly improve workflow efficiency.
  • Achieved a decrease of contractual report revisions through effectively building out a more in depth checks and balances system with operations.
  • Facilitated process optimization initiatives by mentoring my team to identify automation opportunities, resulting in the deployment of PowerBI dashboards for operational efficiency, which eliminated several hours of manual work daily. Manged the development of advanced reporting tools in Excel utilizing VBA, transforming a manual reporting process into an automated system, freeing up time for data analysis before contractual reporting to external stakeholders.

Timeline

Manager of Reporting and Process Optimization - Maximus
12.2024 - Current
Reporting Analyst - Maximus
03.2022 - 05.2023
Operations Lead - Maximus
08.2021 - 03.2022
Supervisor - Maximus
01.2021 - 05.2021
Team Lead - Maximus
10.2020 - 02.2021
Benefits Agent-Team Lead - Experis
04.2020 - 09.2020
Reporting Supervisor - Maximus
5 2023 - 12.2024
Training Coordinator - Maximus
5 2021 - 7 2021

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Mary LaChambre