Mary Lambert
Franklin,WV
Summary
Talented Office Services Specialist goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Office Services Specialist
Highland County Health Dept
02.2020 - Current
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Safeguarded sensitive information via proper handling of confidential documents according to established guidelines.
- Implemented strategies to streamline office operations.
- Supported colleagues in daily administrative tasks when needed including data entry or report generation.
- Reviewed files and records to obtain information to respond to customer and client requests.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Promoted a positive work environment by maintaining clean and organized common areas for employee use.
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
Elderly Caretaker
West Virginia Choice
07.2018 - 01.2020
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Promoted mental stimulation through engaging conversations, recreational activities.
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Offered companionship and kindness to elderly patients.
Storekeeper/server
Ginseng Mtn Store
06.2017 - 07.2018
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted customers by answering questions and suggesting merchandise.
- Maintained high levels of customer service, addressing inquiries and resolving issues promptly.
Education
Pre Requistions
Blue Ridge Community College
Weyers Cave, VAHigh School Diploma -
Highland County
Monterey, VA 2446506.2017
Skills
- Document Management
- Documentation and Recordkeeping
- Spreadsheet Creation
- Verbal Communication
- Customer Service
- Excel spreadsheets
- File Organization
- Appointment Scheduling
- Schedule Management
- Telephone inquiries
- Documentation And Reporting
- Bank Deposit Reconciliation
Timeline
Office Services Specialist
Highland County Health Dept
02.2020 - Current
Elderly Caretaker
West Virginia Choice
07.2018 - 01.2020
Storekeeper/server
Ginseng Mtn Store
06.2017 - 07.2018
Pre Requistions
Blue Ridge Community College
High School Diploma -
Highland County