Experienced leader with strong background in guiding teams, managing projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach, teamwork and commitment to excellence.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for members
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed. IE : cashier's speed ( items per minute, members per hour) and cashier adjustments (over rings, under rings)
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Responded to member concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw equipment maintenance schedules, ensuring optimal functionality for all machinery within the photo lab.
- Assisted in the recruitment process for new photo lab staff members, conducting interviews and making hiring recommendations to management.
- Monitored inventory levels closely to avoid stockouts or overstocks of essential supplies required for daily operations.
- Managed store inventory and stock levels to maintain availability of products.
- Developed and implemented floor plans and layouts to maximize member satisfaction and sales.
- Oversaw daily operations of the produce department, delegating tasks effectively among staff members.
- Rotated produce on sales floor to guarantee optimal freshness and variety.
- Improved member satisfaction by providing exceptional service and maintaining a clean, well-stocked deli area.
Developed creative marketing strategies (correct placement of products) to promote deli specials and increase sales revenue.