Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARY LARGO

Colorado Springs,CO

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Filing with computer and paper for confidentiality and business information. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

3
3
years of professional experience

Work History

CASHIER

Jerry's Cafe
02.2022 - 08.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front welcome counter.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

SHIFT RUNNER

Jerry's Cafe
02.2022 - 08.2025
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to a repeat business.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

RESTAURANT HOSTESS

Jerry's Cafe
02.2022 - 07.2025
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Clerk

NAU Campus Dining
08.2023 - 12.2023
  • Processed and organized documents to ensure efficient retrieval and accuracy in record-keeping.
  • Assisted in maintaining inventory records, ensuring accurate stock levels for operational efficiency.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to details
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Education

High School Diploma - undefined

Miyamura High School
Gallup, NM

Skills

  • Customer service
  • Cash handling
  • Issue resolution
  • Work ethic and integrity
  • Cleaning and sanitizing
  • Time management skills

Timeline

Clerk

NAU Campus Dining
08.2023 - 12.2023

CASHIER

Jerry's Cafe
02.2022 - 08.2025

SHIFT RUNNER

Jerry's Cafe
02.2022 - 08.2025

RESTAURANT HOSTESS

Jerry's Cafe
02.2022 - 07.2025

High School Diploma - undefined

Miyamura High School

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