Mary Lassiter
Lincolnton,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Dental Office Manager
John L. Lassiter, DDS
10.2020 - Current
- Manage 6 employees, oversee daily activities, and handle patient appointments, cancellations, and last-minute adjustments
- Process all practice payments
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Review and approve staff vacations, sick leave, and personal leave, as well as oversee staff scheduling to ensure full office coverage
- work with payroll company to insure correct payroll figures submitted
- update Employee Handbook as needed
- Review and update Radiation Compliance Manual
Church Administrator
Emmanuel Lutheran Church
10.2004 - 09.2019
- Directed administrative and secretarial support for pastors, program directors and volunteers at church.
- Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Handled church correspondence, member database and building scheduling.
- Created and updated membership rosters, church documents and basic reports.
- Greeted visitors, callers and members of congregation courteously and promptly
- Coordinated office events, seminars and meetings for staff and clients.
- Completed bi-weekly payroll for 3 employees.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Education
High School Diploma -
Charlotte Latin High School
Charlotte, NCAssociate of Arts -
St. Mary's Junior College
Raleigh, NCNo Degree -
College of Charleston
Charleston, SCSkills
- Patient Care
- Regulatory Requirements
- Inventory Management
- Schedule Management
- Office Meetings
- Human Resources
- Customer Service
- Documentation
- Financial Management
- MS Office
- Professional and Courteous
- Computer Skills
- Eaglesoft
Timeline
Dental Office Manager
John L. Lassiter, DDS
10.2020 - Current
Church Administrator
Emmanuel Lutheran Church
10.2004 - 09.2019
High School Diploma -
Charlotte Latin High School
Associate of Arts -
St. Mary's Junior College
No Degree -
College of Charleston