Mary Lawrence

• Source candidates using various online platforms (Indeed, LinkedIn Recruiter, and Handshake).
  
• Proactively source passive and active candidates.

• Screen and interview candidates via various mediums (phone, in-person, virtual).

• Develop and execute recruiting plans, as well as develop and track goals for the recruiting and hiring process, and collaborate with hiring managers to identify future staffing needs.
• Remotely supported up to 8 SUD (substance use disorder) residential addiction recovery facilities throughout the U.S. at one time, with staffing, and conducted weekly recruiting strategy Microsoft Teams calls with the on-site HR, CEO, and hiring manager teams.
• Helped HR teams with employee turnover and retention by traveling on-site to assist in job fairs, collaborating on ideas to help build a positive company culture with employees, and creating marketing material for them to promote employee referral programs at the facility.
• Recruited and helped onboard over 300 new hires between 2023 and 2025, which includes direct care staff (nurses, nursing directors, BHAs, and counselors) and support staff (HR directors and business office managers).
• Successfully staffed and helped open four new de novo addiction treatment facilities, and two 30-bed SUD expansions for Summit BHC sites in VA, PA, WA, and IN.
• Highly proficient in the use of WorkDay ATS, Indeed, and LinkedIn Recruiter.

• Mentored new on-site Human Resources Managers on best practices for candidate sourcing, screening, interviewing, and offer negotiation processes.

• Used social media as a recruitment tool by posting content and responding to inquiries or comments.
Conduct thorough candidate screenings and interviews to assess skills and best fit for the facility's open roles.

• Company Overview: The HCA TriStar Division is the leading healthcare provider throughout Middle Tennessee, Southern, Kentucky, Chattanooga, Northwest Georgia, and the Greater Atlanta Area
• Build relationships with hiring managers to identify expectations, clarify processes and provide regular updates for open positions
• Posts jobs through internal and external media, utilizing advanced sourcing tools to identify qualified passive and active candidates
• Maintains current knowledge of emerging technology, innovative sourcing trends, and best recruitment practices
• Identify internal and external candidates for vacant positions, including assessing job postings and employee referrals, screening resumes, and conducting interviews by phone, in person, or via electronic media
• Negotiate and develop offers with data utilizing experience ratings and internal equity
• The HCA TriStar Division is the leading healthcare provider throughout Middle Tennessee, Southern, Kentucky, Chattanooga, Northwest Georgia, and the Greater Atlanta Area

• Perform extensive research to fulfill physician and nurse staffing requirements and coordinate with clients regarding search activity on a day-to-day basis to attain delivery of exceptional customer services
• Conduct phone calls with physicians while sustaining attention to detail and following up promptly to source viable candidates
• Actively update internal client and provider databases with ongoing recruitment activities
• Effectively manage credentials and availability of physician candidates
• Proactively communicate with medical providers and inline group account managers to present candidates for clients, while maintaining outstanding professionalism and confidence
• Followed up with candidates showing interest in job opportunities by opening emails generated through Inline marketing departments
• Consistently achieve productivity goals and metrics by leading efforts

• Drove optimum revenue growth by creating and implementing robust strategies to enhance new business acquisition and boost the quality of client experiences and satisfaction through effective communication
• Mitigated potential and existing threats as well as sustained a competitive environment through anticipation of objections and preparation of key statistics with maximum value
• Steered improvement in employee performances through the provision of comprehensive training regarding the delivery of exceptional customer service, while offering new initiatives to attain growth
• Successfully optimized workflows by actively facilitating various departments, including sales, billing, accounting, and customer service teams
• Proactively led the successful rollout of an innovative account onboarding program and extended virtual training to support team members
• Enhanced account retention by 80% by establishing a strong rapport to facilitate numerous clients with effective solutions