Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mary Lee

Owensboro,KY

Summary

Driven Pharmacy Technician with Number years of experience and success in working within fast-paced Type pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

Kroger
05.2016 - Current
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Resolved third-party billing, computer system and customer service issues.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Collected co-payments or full payments from customers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Managed opening and closing duties for pharmacy.

Education

No - Computer Programer

Owensboro Jr College of Business
Owensboro, KY

Skills

  • Assisting Pharmacists
  • Advanced Math Skills
  • FDA Drug Safety Guidelines
  • Stocking Shelves
  • Patient Education
  • Labeling Prescriptions
  • Manual and Automated Medication Dispensing
  • Updating Medication Histories
  • Problem-Solving Skills
  • Pharmacy Records Management
  • Drug Storage Procedures
  • Medicare and Medicaid Processes
  • Team Collaboration
  • Pharmaceutical Sales and Services
  • Patient Confidentiality
  • Ordering and Stocking Medications
  • Quality Assurance and Control
  • FDA and HIPAA Compliance
  • Answering Customer Questions
  • Verifying Orders
  • Secure Storage of Medications
  • Equipment Cleaning and Maintenance
  • Resolving Customer Issues
  • Typing Medication Labels
  • Payment Processing
  • Cash Register Operation
  • Drug Utilization Review
  • Dispensing Medications
  • Fill Orders
  • Mathematical Aptitude
  • Serve Customers
  • Restock Shelves

Accomplishments

  • Processed and filled over Number prescriptions per day.
  • Trained Number new pharmacy technicians on pharmacy policies, procedures and best practices.
  • Supervised team of Number staff members.

Timeline

Pharmacy Technician

Kroger
05.2016 - Current

No - Computer Programer

Owensboro Jr College of Business

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Mary Lee