Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Lee

Madera,CA

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Personable with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping. A detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

27
27
years of professional experience

Work History

Business Office Assistant

Avalon Healthcare Madera/ Golden Madera Care Center
02.1997 - Current
  • Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Developed correspondence letters, memos, and emails.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Utilized office management software to record and track customer information.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Processed new hire paperwork and documents.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Processed timecards and payroll data for team of employees.
  • Tracked employee vacation, sick and personal time.
  • Audited timesheets and payroll records for accuracy.
  • Processed manual checks for employees in accordance with company policies.

Education

Nursing Assistant Certification - Certified Nursing Assistant

Madera Adult School
Madera, CA
12.1996

High School Diploma -

Madera High School
Madera, CA
06.1992

Skills

  • Organizational Processes
  • Personnel Records
  • Call Transfers
  • Employee Timesheet Processing
  • Greeting Visitors
  • HIPAA Guidelines
  • Serve Customer Needs
  • Cash Reconciliation
  • Confidentiality Procedures
  • Expense Reimbursements Tracking
  • Accounts Payable and Receivable

Timeline

Business Office Assistant

Avalon Healthcare Madera/ Golden Madera Care Center
02.1997 - Current

Nursing Assistant Certification - Certified Nursing Assistant

Madera Adult School

High School Diploma -

Madera High School
Mary Lee