Mary Lee
Randleman,NC
Summary
Experienced and independent professional with a background as a registered nurse and medical transcriptionist. Seeking clerical work, preferably in a remote setting. Open to travel for the right opportunity. Adept at handling administrative tasks with precision and attention to detail. Committed to delivering exceptional results and contributing to organizational success.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Nuclear Care Partners Home Health RN
Nuclear Care Partners Home Health
01.2017 - 01.2021
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
Palmetto GBA Medical Reviewer II
Pametto GBA
01.2016 - 01.2017
- Reviewed Home Health Claims for accuracy and to ensure that Medicare Requirements were met prior to Provider submission of claims
- When discrepancies were noted during review, RN was responsible to contact Provider and to provide education concerning medical necessity and Medicare Guidelines
- This job required knowledge and ability to work with multiple computer programs in addition to ability to navigate Medicare Manuals to determine if guidelines were being followed
- This was remote position and required ability to work well independently.
Palmetto GBA Medical Reviewer III
Benefits Integrity
01.2013 - 01.2016
- Making reasonable charge payment determinations based on clinical/medical information and established criteria/protocol sets or clinical guidelines
- Determining medical necessity and appropriateness and/or reasonableness and necessity for coverage and reimbursement
- Documenting medical rationale to justify payment or denial of services and/ or supplies.
- Provided expert guidance on regulatory requirements, contributing to timely submissions of high-quality documents.
- Developed training materials for new hires, allowing them to quickly assimilate into their roles as Medical Reviewers while minimizing errors associated with learning curves.
Home Health RN
Pediatric Services of America
01.2008 - 01.2012
- Provided total care for homebound pediatric patients who had both physical/mental disabilities and needed home care related to ventilators, g-tube care, and other specialized medical needs
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Registered Nurse Ortho/Trauma Floor
Augusta University Hospital
01.2001 - 01.2005
- Provided direct patient to patient’s who had sustained traumatic injuries of an orthopedic nature and also worked with TKR and THR patients both pre and post-operatively
- Responsible to care for other medical/surgical patient’s while working on this floor
- Duties included care planning, and discharge planning, mobilization of post op patients
- Responsible to assess and manage incisional care
- Assessed and managed pain and provided all necessary nursing care.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
MDS Care Plan Coordinator
West Lake Manor Nursing Home
01.1997 - 01.2001
- Assessed new patients on arrival and quarterly thereafter in to develop a multidisciplinary care plan
- Held quarterly multidisciplinary treatment plan meetings for each resident with other departments to provide a comprehensive multidisciplinary treatment plan
- Performed re-assessments of residents quarterly and prn to update treatment plans
- Acted as liaison between disciplines to update on patient’s progress and current needs.
Occupational Health Nurse
Graniteville Mills
01.1995 - 01.1996
- Performed basic physical exams on new employees and annual follow up exams for mill workers to include vision, audiometric and pulmonary function testing
- Provided basic first aid care for employees who were hurt on the job as well as referring those who needed further treatment to an MD for further evaluation and treatment
- Certified in Audiometric and Pulmonary Function Testing
- Reduced workplace injuries by conducting thorough risk assessments and recommending appropriate safety measures.
- Liaised between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations.
- Maintained detailed records of employee health data, ensuring compliance with privacy regulations and facilitating data-driven decision making on workplace wellness initiatives.
- Conducted regular health screenings to detect potential health issues early, improving overall workforce wellbeing.
- Enhanced employee productivity by providing prompt and effective medical care for work-related illnesses and injuries.
- Promoted high level of service to every individual while observing confidentiality rules and company regulations.
- Facilitated communication between employees and management regarding occupational health concerns, promoting an open dialogue around workplace safety issues.
Staff RN
Aiken Regional Medical Center
01.1994 - 01.1995
- Responsibilities included: Individualized assessments to determine patient’s immediate condition and needs
- Developed individualized Plan of Care in collaboration with other members of Health Care Team
- Performed treatments as ordered by MD
- Performed therapeutic nursing interventions as established Plan of Care
- Provided individualized patient and family education to include Diabetic Resource Nurse for newly diagnosed diabetic patients
- Documented patient assessment findings and responses to nursing interventions and patient’s progress toward problem resolution
- Initiated emergency resuscitation measures when necessary.
Education
Associate Degree in Nursing -
University of South Carolina-Aiken
Aiken, SC01.1994
Skills
- Typing speed 55 plus words per minute
- Shorthand
- Microsoft Word
- Google Docs
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Discharge Planning
- Direct Patient Care
- Patient Assessment
- Medication Administration
- Strong Clinical Judgment
- Patient Monitoring
- Precepting
- Patient Care
- Physical assessments
- Infection control measures
- Care Plan Development
- Patient Management
- Professional Bedside Manner
- Patient Evaluation
- High level of autonomy
- Complex Problem-Solving
- HIPAA Education
- Patient and family advocacy
- EMR Systems
- Emotional awareness
- Family and Patient Education
- Chronic Disease Management
- Patient care planning
- Diabetes management
- Taking vitals
- Managing deadlines
- Family advocacy
- Treatment Planning
- Collecting vitals
- Maintaining privacy
- Quality Improvement
- Medication Administration
Certification
Currently lapsed, Registered Multi-State License
Priorexperience
Prior to Nursing Career, Medical Transcriptionist working in multiple positions and medical fields from 1977 – 1994., Physiatry, Ear, Nose and Throat MD Office, Radiology, Charter Hospital (Psychology notes and Psychological Testing Reports), Transcription services
Timeline
Nuclear Care Partners Home Health RN
Nuclear Care Partners Home Health
01.2017 - 01.2021
Palmetto GBA Medical Reviewer II
Pametto GBA
01.2016 - 01.2017
Palmetto GBA Medical Reviewer III
Benefits Integrity
01.2013 - 01.2016
Home Health RN
Pediatric Services of America
01.2008 - 01.2012
Registered Nurse Ortho/Trauma Floor
Augusta University Hospital
01.2001 - 01.2005
MDS Care Plan Coordinator
West Lake Manor Nursing Home
01.1997 - 01.2001
Occupational Health Nurse
Graniteville Mills
01.1995 - 01.1996
Staff RN
Aiken Regional Medical Center
01.1994 - 01.1995
Associate Degree in Nursing -
University of South Carolina-Aiken
Currently lapsed, Registered Multi-State License
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