Mary Linkhart
Dayton,Ohio
Summary
Efficient and experienced professional Licensed Practical Nurse and Advanced Esthetician. Offering excellent skills in skin assessment, skin care procedures, treatments, microderm abrasion, hydra facial, treatment, product, and regimen recommendations, relationship building and retention, inventory control, sanitation, HIPAA, State of Ohio mandated pharmacy, nursing cosmetology compliance, accurate documentation, administration, problem-solving, multitasking, health assessments. Proven ability to work in various roles, including nurse, esthetician, sales, customer service, educator, manager, and coordinator. Proficient in EMR systems, Microsoft Office, education, and building rapport with clients and their families. Possesses licensure in LPN, Esthetics, Esthetics Education, and certification in BLS. Proven ability to work in various roles and environments including in-patient, out-patient, remote, sales, consulting, nurse, esthetician, educator, manager, and coordinator. Excellent communication and customer service skills with diverse demographics.
Overview
14
14
years of professional experience
Work History
Educator PartTime
Creative Images Institute of Cosmetology
12.2024 - Current
- Developed and implemented engaging lesson plans to keep learner attention
- Assessed student performance and provided feedback to facilitate student success.
- Collaborated with team members to develop projects, enhancing student learning through interdisciplinary connections.
- Engaged in continuous professional development to stay current with trade and technique expertise, trends, products, marketing, research and strategies.
- Conducted ongoing assessments to monitor student performance and progress and facilitate student success.
Licensed Practical Nurse
Access Ohio Behavioral Health
12.2023 - Current
- Assisted with admissions, appointments, and discharges.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Contributed to organizational success by participating in accreditation surveys, quality assurance programs, and ongoing staff education activities.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Coordinated with pharmacy staff to ensure accurate medication dispensing, minimizing errors.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
- Took samples to complete diagnostic and routine assessment tests.
Advanced Esthetician
Blu Medical Spa
01.2024 - 06.2024
- Achieved smoother, healthier skin for clients through expert application of advanced esthetic procedures.
- Boosted overall spa revenue by effectively upselling products and services during treatments.
- Implemented creative marketing strategies to attract new clients while maintaining existing relationships for sustained business growth.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- increased client results and satisfaction with utilization of Cavitation.
LPN, Esthetician and Compliance Coordinator
Slimbolic Weight Loss and Medical Spa
03.2023 - 02.2024
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse scenarios.
- Completed thorough health assessments and procedural support for assessment of patient appropriateness for GLP-1 Weight Loss Medications and expected outcomes. Documented accurate and complete patient information to ensure optimal treatment decisions.
- Facilitated patient education on weight loss management empowering individuals towards healthier lifestyles.
- Administered injections to ensure adherence to treatment plans, improving weight loss outcomes.
- Devised a tracking system for and managed incoming and outgoing prescriptions.
- Conducted educational workshops for clients on skincare topics like at-home routines or product usage tips for better understanding of their own skin health journey.
- Demonstrated proficiency in various esthetic treatments, including facials, hydration facials, microdermabrasion, and waxing services, providing a comprehensive range of options for clients.
- Enhanced client satisfaction by providing and customizing personalized skin care treatments and recommendations for individual clients to address specific skin care needs.
- Maintained a clean, sanitized working environment in adherence to safety guidelines for both staff and clients'' wellbeing.
- Ensured consistent inventory levels of quality skincare products by monitoring stock and placing timely orders as needed.
- Continually updated knowledge of industry trends, products, and techniques to offer the best possible solutions for clients'' needs.
- Collaborated with other spa professionals to provide comprehensive wellness packages that addressed clients'' unique needs holistically.
- Promoted compliance by advising management on needed or prohibited actions to comply with government regulations.
- Improved compliance by developing and implementing comprehensive policies and procedures.
- Implemented company compliance by researching changes in Ohio State Board of Pharmacology, Nursing and Cosmetology legislation, maintaining company policy documentation and educating management and personnel on compliance policies.
- Streamlined processes for increased efficiency in monitoring and reporting compliance activities.
- Provided training and periodic refresher knowledge to employees and management on essential compliance topics, increasing overall awareness and understanding.
LPN, Substance Abuse and Psychiatric
Mahajan Therapeutics
07.2022 - 03.2023
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Demonstrated adaptability in working with diverse patient populations.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring symptoms, treatment outcomes, and my patient progress.
- Improved patient treatment results by participating in interdisciplinary team meetings and coordination with internal and external service providers.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Served as a liaison between patients, physicians, and other healthcare providers to ensure seamless communication about treatment plans.
Dental Front Office Coordinator
Thomas Laneve, DDS
05.2022 - 07.2022
- Ensured smooth communication between dental professionals and patients through timely relaying of messages and concerns.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.
- Contributed to a welcoming environment for patients by maintaining a clean, organized reception area with up-to-date reading materials.
- Facilitated seamless collaboration among team members by organizing regular staff meetings and coordinating schedules for optimal coverage.
- Provided exceptional customer service to both new and existing patients, addressing inquiries in a prompt and professional manner.
New Patient Coordinator
Dayton Pain Center
05.2022 - 07.2022
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Worked with patients to schedule tests and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Maintained confidentiality of patient data and condition to safeguard health information.
Dental Front Office Coordinator
New Day Dental Care
02.2021 - 05.2022
- Provided exceptional customer service to both new and existing patients, addressing inquiries in a prompt and professional manner.
- Supported successful treatment outcomes for patients through accurate insurance verification and preauthorization processes.
- Increased overall office efficiency with diligent management of daily tasks, including answering phones, filing paperwork, and inventory management.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Licensed Practical Nurse, Substance Abuse
Marathon Medical
09.2020 - 02.2021
- Comforted and counseled patients and families throughout care process.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Collaborated with interdisciplinary healthcare teams to ensure continuous improvement in patient success and outcomes.
Dental Office Manager
Mark Buchwalder, DDS
07.2017 - 09.2020
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Managed financial aspects including budgeting, forecasting, expense tracking, and profit analysis for overall fiscal responsibility.
- Improved team morale and reduced turnover through regular training sessions and team-building activities.
- Implemented customer feedback system to identify areas for improvement and tailor services to meet patient needs better.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Developed successful marketing strategies to attract new patients while retaining existing clientele base.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Ensured compliance with all applicable regulations governing dental practices at local, state, and federal levels.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Licensed Practical Nurse, Substance Abuse
Cornerstone Project
02.2016 - 01.2017
- Managed intakes, routine appointments, monitoring of symptoms, and treatment outcomes.
- Preformed nursing visits with patients three times per week, measuring the success and effectiveness of an Intensive Outpatient Treatment Program with medication assisted treatment.
- Educated patients regarding invasive healthcare issues and connected them with primary care physicians and specialists, providing improvements overall health.
- Managed patient care through community, home, and sober living visits.
- Comforted and counseled patients and families throughout care process, providing support, encouragement and empathy.
Licensed Practical Nurse
Cirrus Consulting
07.2012 - 02.2016
- Assisted with admissions, appointments, transfers, and discharges.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Multiple positions with a contract employer.
Esthetician
Ulta Salon and Cosmetics
07.2011 - 08.2012
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Provided clients with knowledge of all cosmetic services being provided.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Education
IV Certification -
Infusion Therapy Institute
Des Plaines, IL08.2023
Certificate in Phlebotomy -
Clark State Community College
Springfield, OH04.2022
Diploma in Practical Nursing -
Miami Valley Career Technology Center
Clayton, OH07.2011
Diploma in Esthetics and Nail Technology -
Miami Jacobs Career College
Springboro, OH06.2008
Associate of Applied Science - Mental Health Technology
Sinclair Community College
Dayton, OH06.2000
Skills
- Relationship building
- Customer Service-oriented
- Motivated team player
- Verbal and written communication
- Superior organizational skills
- Analytical thinking
- Time management
- Goal oriented
- Regulatory compliance
Timeline
Educator PartTime
Creative Images Institute of Cosmetology
12.2024 - Current
Advanced Esthetician
Blu Medical Spa
01.2024 - 06.2024
Licensed Practical Nurse
Access Ohio Behavioral Health
12.2023 - Current
LPN, Esthetician and Compliance Coordinator
Slimbolic Weight Loss and Medical Spa
03.2023 - 02.2024
LPN, Substance Abuse and Psychiatric
Mahajan Therapeutics
07.2022 - 03.2023
Dental Front Office Coordinator
Thomas Laneve, DDS
05.2022 - 07.2022
New Patient Coordinator
Dayton Pain Center
05.2022 - 07.2022
Dental Front Office Coordinator
New Day Dental Care
02.2021 - 05.2022
Licensed Practical Nurse, Substance Abuse
Marathon Medical
09.2020 - 02.2021
Dental Office Manager
Mark Buchwalder, DDS
07.2017 - 09.2020
Licensed Practical Nurse, Substance Abuse
Cornerstone Project
02.2016 - 01.2017
Licensed Practical Nurse
Cirrus Consulting
07.2012 - 02.2016
Esthetician
Ulta Salon and Cosmetics
07.2011 - 08.2012
IV Certification -
Infusion Therapy Institute
Certificate in Phlebotomy -
Clark State Community College
Diploma in Practical Nursing -
Miami Valley Career Technology Center
Diploma in Esthetics and Nail Technology -
Miami Jacobs Career College
Associate of Applied Science - Mental Health Technology
Sinclair Community College
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